Executive HouseKeeper | Hotel Du Pont | Wilmington, DE

PM New•Wilmington, DE

3d•Onsite

About The Position

The Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success. This role involves supervising the cleanliness of guest rooms and all hotel areas, selecting, training, and developing team members, providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff, planning and conducting staff meetings, attending various other related meetings, and managing the finances of housekeeping and laundry operations including budget and inventory controls.

Requirements

Degree in Hotel Management or a related field
At least 2 years of experience in housekeeping management, hotel preferred.
Experience in coaching, mentoring, and teambuilding.
Excellent customer service skills
Problem-solving skills
Conflict resolution skills
Must be a people-person as you’ll be interacting with other team members constantly!

Responsibilities

Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
Selecting, training, and developing team members
Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work.
Planning and conducting staff meetings.
Attending various other related meetings to obtain and disseminate pertinent information.
Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.