Executive Housekeeper | Hampton Inn Opryland | Nashville, TN

PM New•Nashville, TN

4d•Onsite

About The Position

The Executive Housekeeper is responsible for supervising the cleanliness of guest rooms and all hotel areas, including lobbies, public areas, bathrooms, guest floors, and bar/restaurant. This role involves selecting, training, and developing team members, providing clear direction in assigning, scheduling, and instructing housekeeping and laundry staff. The position also includes planning and conducting staff meetings, attending other related meetings, and managing the finances of housekeeping and laundry operations, including budget and inventory controls, while ensuring adequate supplies for efficient department operation.

Requirements

A degree in Hotel Management or a related field.
At least 2 years of experience in housekeeping management, hotel preferred.
Experience in coaching, mentoring, and teambuilding.
Excellent customer service skills.
Problem-solving skills.
Conflict resolution skills.
Must be a people-person as you’ll be interacting with other team members constantly.

Responsibilities

Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
Selecting, training, and developing team members.
Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work.
Planning and conducting staff meetings.
Attending various other related meetings to obtain and disseminate pertinent information.
Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.