Executive Glamping Housekeeper

Paws Up Montana•Greenough, MT

About The Position

The Executive Glamping Housekeeper leads and oversees housekeeping operations for Paws Up Montana’s seasonal Glamping accommodations. The role ensures guest tents and related spaces meet luxury standards for cleanliness, presentation, comfort, and personalized service, while planning for seasonal staffing, pre-opening preparations, and end-of-season transitions. This position works closely with the Glamping Operations team to coordinate housekeeping with the guest experience and maintains a housekeeping team dedicated to Glamping during the season. During the offseason, the Executive Glamping Housekeeper oversees the organization, preparation, and preservation of Glamping accommodations, supplies, and equipment, and supports Village housekeeping operations as needed. The role works collaboratively with the Executive Housekeeper while retaining independent leadership and accountability for Glamping housekeeping functions. The position requires a flexible schedule, including evenings, weekends, holidays, and other hours as seasonal operations require.

Requirements

Previous housekeeping management experience.
Strong knowledge of luxury hospitality standards and commitment to service excellence.
Proactive problem-solving approach, strong attention to detail, and ability to anticipate operational needs.
Valid driver’s license.
At least two years of driving experience.
Physical ability to perform and oversee housekeeping duties, including frequent walking, standing, bending, crouching, stair climbing, and lifting, pushing, pulling, or carrying supplies.

Nice To Haves

Housekeeping management experience in a luxury resort, boutique hotel, glamping operation, or other high-end accommodations environment.
Experience recruiting, hiring, training, scheduling, and managing seasonal or contract-based employees.

Responsibilities

Uphold Paws Up Montana’s values and standards, reflecting the warmth and professionalism of Montana hospitality.
Oversee seasonal housekeeping operations for Glamping accommodations and ensure guest tents and associated spaces meet cleanliness, presentation, and comfort standards.
Plan and execute pre-opening housekeeping activities, including tent setup, linen and amenity preparation, and supply organization.
Coordinate the opening and closing of Glamping accommodations with the Glamping Operations team, completing housekeeping tasks accurately and on schedule.
Recruit, interview, hire, onboard, train, schedule, and manage the performance of seasonal housekeeping staff.
Establish and maintain housekeeping procedures, checklists, inspection standards, and operational workflows.
Coordinate daily workflows, guest arrival and departure schedules, and service expectations with Glamping Operations.
Work with Glamping Managers and Butlers to align housekeeping service with the personalized Glamping experience.
Monitor inventory of linens, amenities, equipment, and supplies; maintain appropriate stock levels and organized storage.
Communicate with other departments to ensure accommodations are guest-ready and service expectations are met.
Lead daily pre-shift meetings to communicate priorities, updates, and departmental goals.
Perform housekeeping duties as needed, including during periods of low occupancy or reduced staffing.
Support Village housekeeping operations during the offseason as needed.
Oversee offseason Glamping upkeep, including tent care, inventory organization, supply management, equipment storage, and preservation preparations.
Maintain a flexible schedule, including evenings, weekends, holidays, and other hours required by seasonal operations.
Respond promptly and professionally to guest requests and provide personalized hospitality.
Complete assigned daily housekeeping checklists accurately and on time.
Support housekeeping operations and perform additional duties assigned by management.
Monitor guest feedback and internal inspection scores and implement improvement strategies.
Demonstrate professionalism and hospitality, handle guest transactions legally, ethically, and confidentially, and foster positive working relationships.
Maintain a clean and neat appearance and perform work safely and to a high quality.