Independent Living Executive Director/General Manager

Oakmont Parkway•Clinton Township, MI

17h

About The Position

At Oakmont Communities, we believe Independent Living should feel like home — vibrant, welcoming, and full of possibility. We’re seeking an Executive Director who will not only manage operations with excellence but also lead with heart, creating an environment where residents and staff thrive together. The Executive Director (ED) is fully responsible for community operations and quality of service and is responsible for providing strategic leadership, operational management, and overall direction to the organization. The ED ensures the organization's programs and services align with its mission to empower individuals with disabilities to live independently. Responsibilities include financial success, census growth, appropriate staffing, day-to-day operations, and meeting any operational standards set forth by senior leadership. The ED must always be available to the community’s needs even when not on duty.

Requirements

Must be of sound moral character and possess an understanding of the needs of the aging population and end of life issues.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.

Responsibilities

Develop and implement the organization’s strategic vision and direction in collaboration with senior management.
Lead efforts to ensure that the organization’s mission, vision, and goals are understood and achieved across all levels of the organization.
Provide guidance and mentorship to staff and ensure effective team management.
Identify and develop community standards of service congruent with the population seeking placement.
In partnership with the senior leadership, project and develop a sound operating budget.
Along with Leasing Consultant, represent the organization at public events, conferences, and meetings to promote its mission and build community partnerships.
In partnership with senior leadership and the leasing consultant, develop marketing and communication strategies to increase visibility and awareness of the organization’s mission and programs.
Oversee and ensure proper management of the accounts payable/accounts receivable systems.
Oversee and ensure accurate payroll.
Standardize operations of each department
Maintain the community in compliance with regulatory agencies
Working with senior leadership, develop and carry out a successful marketing program which maintains > 95% occupancy.
Approve all admissions and ensure a smooth admissions process.
Manage the hiring of new staff and the performance management process for unsatisfactory staff up to and including termination.
Participate in a regular review of vendor performance with senior management.
Manage and direct any investigations in the community.
Adheres to privacy, respect and confidentiality of all residents, staff and the community.
Meet/exceed established performance goals. Additional performance requirements may be communicated.
Job Knowledge - Demonstrate a thorough understanding of his/her job processes and procedures. Efficiently use resources (including staff and management) to obtain additional knowledge.
Cooperativeness -Demonstrate a 'can do' attitude by responding positively to instructions. Follow instructions and work harmoniously with others to complete the job or task.
Commitment - Commit to his/her job and to the success of the company. Take initiative to offer ideas to improve processes or results.
Safety - Maintain a safe workplace. Report all unsafe work conditions to the Executive Director. Follow and enforce all safety policies.
Maximize cost efficiency and productivity in the use of all resources of the department and organization.
Attend all required department events, staff meetings, and any other job-related functions.
Attend and successfully completes all mandatory trainings.
Regular and reliable attendance.
Perform other tasks as required.
Ability to work with people with physical and mental disabilities including those using profanity, derogatory language and the like.
This position is directly responsible for leading all department managers and indirectly responsible for all employees within the facility.
Supervisory responsibilities include interviewing, hiring, and training employees; labor management, scheduling, planning, assigning and directing work; receiving calls and finding replacements for absent staff; preparing performance evaluations; receiving and resolving employee complaints; monitoring and correcting job performance of employees; and disciplining employees up to and including discharge.