Executive Director Memory Care

Iris Senior Living•Dallas, TX

36d•Onsite

About The Position

Iris Memory Care of Turtle Creek is seeking a dedicated Executive Director to lead their memory care community. This role involves leading the day-to-day operations, ensuring alignment with Iris standards, and driving resident satisfaction and operational/financial excellence. The ideal candidate is a hands-on leader who values accountability, compassion, and building trust. This is a full-time leadership role with full operational ownership.

Requirements

3–5+ years of leadership experience in senior living, healthcare, or a related field preferred.
Proven ability to lead teams and manage day-to-day operations effectively.
Working knowledge of applicable state and federal senior living regulations.
Strong communication, leadership, and problem-solving skills.
Financial acumen, including budgeting, forecasting, and performance management.
Ability to manage multiple priorities in a fast-paced, resident-centered environment.
High school diploma required; college credits or degree preferred.
Must meet state requirements for Executive Director/Administrator licensure.
Availability to be on-call and respond to operational needs, including evenings and weekends.
Valid driver's license and reliable transportation.
Ability to lift up to 50 lbs occasionally, with frequent walking, standing, and bending throughout the community.

Nice To Haves

College credits or degree preferred.

Responsibilities

Lead the day-to-day operations of the community, ensuring alignment with Iris standards and expectations.
Set clear expectations for department leaders and hold the team accountable for performance outcomes.
Lead through visibility — actively engage with residents, families, and team members every day.
Build and reinforce a culture that reflects Iris values, mission, and commitment to excellence.
Ensure delivery of high-quality resident care and services in compliance with all applicable regulations.
Partner with the Wellness Director to ensure clinical and service excellence, and promote resident dignity, engagement, and satisfaction.
Respond to and resolve resident and family concerns with urgency and professionalism.
Recruit, hire, develop, and retain high-performing team members and department leaders.
Provide coaching, feedback, and performance management with clear expectations and follow-up.
Manage community financial performance, including revenue, expenses, and NOI, while operating within approved budgets.
Partner with Sales & Marketing to achieve occupancy goals, support lead conversion, and maintain a strong local market presence.
Ensure compliance with all federal, state, and local regulations, and maintain survey readiness.
Partner with the Maintenance Director to uphold the physical plant and overall community appearance.
Maintain accurate, timely reporting and continuously identify opportunities for operational improvement.