TrueCut Track

Soccer Shots Akron-Canton Regional•Cuyahoga Falls, OH

2d•$60,000 - $65,000•Hybrid

About The Position

Soccer Shots, Super Hoopers, and TrueCut Track are premier youth enrichment programs dedicated to helping children ages 18 months to 8 years old build confidence, character, athletic skills, and a lifelong love of being active. We're looking for an Executive Director to lead and grow our portfolio of youth enrichment programs. This is more than a program management position—it's an opportunity to operate and grow a successful organization that positively impacts thousands of children and families each year. Reporting directly to the Franchise Owner, the Executive Director serves as the senior leader responsible for the day-to-day operation and long-term growth of Soccer Shots, Super Hoopers, and the continued expansion of TrueCut Track. This role has overall responsibility for enrollment growth, customer satisfaction, coach development, financial performance, and operational excellence. You'll lead an exceptional team, build relationships throughout the community, and drive the continued success of the organization. If you're an entrepreneurial leader who enjoys developing people, solving problems, building relationships, and driving measurable results, we'd love to meet you.

Requirements

Leadership experience managing people and developing high-performing teams.
Strong organizational and project management skills.
Excellent communication and customer service abilities.
Experience using digital marketing platforms, CRM systems, social media, and data to drive enrollment growth.
An understanding of sales, customer acquisition, and business growth.
The ability to analyze data and make sound business decisions.
A positive, energetic personality with a passion for developing others.
An appreciation for working with young children and supporting child development.
The flexibility to work occasional evenings and weekends as programs require.

Nice To Haves

Experience in youth sports, education, child enrichment, recreation, franchise operations, hospitality, retail leadership, or small business management is a plus.

Responsibilities

Drive enrollment growth through digital marketing, community partnerships, referrals, and grassroots outreach.
Build relationships with preschools, daycare centers, elementary schools, parks and recreation departments, and community organizations.
Analyze enrollment trends and identify opportunities for expansion.
Execute seasonal marketing campaigns and local promotional initiatives.
Monitor marketing performance and adjust strategies to maximize enrollment growth.
Deliver an exceptional experience for every child and family.
Monitor customer satisfaction and implement continuous improvements.
Resolve parent concerns professionally and promptly.
Foster long-term relationships that drive retention and referrals.
Recruit, hire, train, and mentor outstanding coaches.
Conduct regular coach observations and provide meaningful feedback.
Develop future leaders within the organization.
Build a positive, high-performance culture centered on accountability, professionalism, and fun.
Oversee scheduling, staffing, and daily operations.
Manage labor and operating expenses responsibly.
Track key performance indicators and make data-driven decisions.
Ensure the business meets its enrollment, revenue, profitability, and customer satisfaction goals.
Be willing to step in and coach classes when needed to ensure every child receives an outstanding experience.
Support the coaching team during staffing shortages, schedule changes, or periods of rapid growth.
Lead by example by demonstrating the professionalism, enthusiasm, and energy expected from every coach.