Executive Director

Presbyterian Living Career•Lake Forest, IL

7d•Onsite

About The Position

The Executive Director provides visible, mission-driven leadership for Presbyterian Living's Community and is accountable for delivering exceptional resident experiences while ensuring operational excellence, financial sustainability, regulatory compliance, and leadership accountability. The Executive Director fosters a culture of ownership, collaboration, and continuous improvement and is responsible for translating organizational strategies into measurable results.

Requirements

Bachelor's degree required.
Licensed Nursing Home Administrator in Illinois or licensure eligible.
Minimum of seven years of progressively responsible leadership experience in senior living, healthcare, hospitality, or related industries.
Demonstrated success leading large, complex organizations with multiple service lines.
Proven ability to develop high-performing teams and drive measurable operational improvements.
Experience managing operating and capital budgets.

Nice To Haves

Master's degree in Healthcare Administration, Business Administration, or related field preferred.

Responsibilities

Work collaboratively with the Corporate Leadership to implement the mission, vision, values, and strategic priorities of Presbyterian Living.
Develop and execute community annual goals and objectives in partnership with the Chief Operating Officer.
Lead strategic initiatives that support growth, resident satisfaction, operational excellence, and financial sustainability.
Build and sustain a high-performing leadership team through clear expectations, coaching, accountability, and succession planning.
Foster a culture characterized by ownership, transparency, collaboration, and timely follow-through.
Address performance concerns proactively and consistently.
Develop operating and capital budgets in partnership with the COO and VP of Finance.
Maintain accountability for achieving revenue and expense targets.
Ensure department leaders understand and are accountable for their budgets and key performance indicators.
Achieve annual census goals across all levels of care.
Monitor trends and proactively respond to changing occupancy conditions.
Partner with Sales and Marketing leaders to maximize occupancy and strengthen market position.
Maintain systems, policies, and procedures that ensure regulatory compliance, resident safety, and employee wellbeing.
Promote operational consistency and standardization aligned with Presbyterian Living policies and service standards.
Establish clear operational expectations and monitor performance through rounding, audits, and management reviews.
Partner closely with the Medical Director, Health Care Administrator, VP of Clinical Services, and COO to ensure a culture of clinical excellence.
Support development of comprehensive clinical and wellness programs consistent with organizational philosophy.
Promote patient safety, quality outcomes, and regulatory compliance.
Foster a culture of hospitality and service excellence that delivers exceptional experiences for residents, families, guests, and employees.
Lead resident satisfaction initiatives and service recovery efforts to ensure concerns are addressed promptly and effectively.
Partner with enterprise Resident Experience and Culinary leaders to implement Presbyterian Living hospitality standards while preserving the unique identity and culture of Lake Forest Place.
Partner with Facilities leadership to ensure buildings, grounds, and infrastructure are maintained to Presbyterian Living standards.
Ensure preventive maintenance programs are effectively executed.
Monitor responsiveness to resident maintenance requests and environmental concerns.
Represent Lake Forest Place and Presbyterian Living in the broader community.
Support philanthropic efforts and work collaboratively with Foundation leadership.
Build strong relationships with residents, families, community organizations, and strategic partners.
Manage community risk management programs in cooperation with Corporate Risk Management.
Promote a culture of safety and high reliability throughout the organization.
Ensure risk mitigation practices support organizational goals and resident wellbeing.
Support continuous learning and systems thinking to reduce risk exposure.
Other duties assigned