Executive Director – Strategic Initiatives & Transformation

JPMorgan Chase & Co.•Jersey City, NJ

1d•$194,750 - $285,000

About The Position

As an Executive Director within Infrastructure Platforms Client Solutions (IPCS) Ops Enablement & Transformation, you will lead complex, cross-functional strategic initiatives and transformation opportunities to improve client and business outcomes across Infrastructure Platforms. You will use advanced analytical reasoning and strategic planning to identify and assess opportunities, develop business cases, establish prioritization approaches, and shape solutions that support investment and execution decisions. You will partner with business, technology, and operational stakeholders to navigate ambiguity, align priorities, and mobilize initiatives from concept through execution. The role helps shape IPCS’s transformation agenda and drive measurable business value. The role uses enterprise-authorized AI capabilities to support program planning, dependency and risk synthesis, executive-ready reporting, program governance, and continuous improvement. AI-assisted outputs must be validated, reviewed by a person, and handled in accordance with data-sensitivity requirements and delivery standards.

Requirements

7+ years of experience or equivalent expertise leading strategic initiatives, business transformation programs, technical programs, or enterprise change efforts within large organizations.
Proficiency in opportunity assessment, business case development, prioritization, governance, and execution of complex transformation initiatives.
Advanced analytical reasoning, structured problem-solving, and root-cause analysis applied to complex business, technical, and operational challenges.
Ability to lead through ambiguity, manage dependencies, and drive complex cross-functional initiatives from concept through implementation.
Advanced expertise in executive communication and stakeholder management, including influencing outcomes across business, technology, and operational teams.
Experience using enterprise-authorized AI capabilities to support technical program management workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.

Nice To Haves

Experience leading transformation programs within Infrastructure, Platform, or IT Operations organizations, such as compute, storage, network, end-user, SRE, or tooling.
Track record delivering enterprise-scale portfolio governance, including intake, prioritization, stage gates, OKRs/KPIs, and benefits or value realization.
Strong financial and strategic analysis skills, including business case modeling, ROI/TCO, capacity and efficiency economics, and investment trade-offs.
Background in operating model design, including process, controls, RACI, and service management, and in scaling continuous improvement.
Familiarity with Agile-at-scale or product operating models, such as SAFe and Lean Portfolio Management, and hybrid delivery governance.
Experience driving complex change in regulated environments, including risk and controls, audit readiness, and policy adherence.
Hands-on expertise with program or portfolio tools such as Jira/Align, Smartsheet, Clarity, ServiceNow, Power BI, or Tableau, and executive-ready reporting.

Responsibilities

Lead the identification, assessment, and advancement of strategic transformation opportunities across IPCS, aligning initiatives with client and organizational priorities.
Apply structured analysis and problem-solving to define opportunities, identify root causes, evaluate potential solutions, and shape actionable transformation initiatives.
Develop business cases, value assessments, prioritization approaches, and implementation strategies to support informed investment and execution decisions.
Drive complex, cross-functional initiatives from opportunity discovery through mobilization and execution, managing dependencies, risks, and roadblocks.
Build relationships across business, technology, and operational stakeholders to establish alignment, influence decisions, and drive beneficial outcomes.
Champion continuous improvement through governance, performance insights, and value-realization practices.
Use enterprise-authorized AI capabilities to accelerate program planning, dependency and risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
Promote reuse-first, AI-assisted practices for program governance and continuous improvement, ensuring human review and alignment with delivery standards.

Benefits

Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Additional benefits and programs based on eligibility.