Executive Director of La Posada Pusch Ridge

La Posada Green Valley, AZ•Oro Valley, AZ

2d•Onsite

About The Position

We are currently seeking an Executive Director to join our Senior Leadership Team at a premier luxury retirement community located in Oro Valley, Arizona. Our community is a newly established, open-concept luxury retirement campus set against the stunning backdrop of the Pusch Ridge Mountains. Surrounded by beautifully maintained desert landscapes, our organization is grounded in a culture of meaningful relationships. Our success is defined by the people we serve and the dedicated professionals who serve alongside them. As Executive Director, the successful candidate will provide overall leadership and direction for daily operations, ensuring excellence across all departments. This role requires a highly engaged, hands-on leader who is comfortable working closely with both staff and residents.

Requirements

Is fully aware of CEO Executive Limitations and maintains and monitors and reports any deviation from them. Brings to the CEO matters and issues requiring policy formation and then implements policies as established, reporting regularly matters to the CEO.
Graduate degree in business, public or healthcare administration, gerontology, or related field.
Five years of management experience in a continuing care retirement community involving responsibility for budgeting, financial management and human resource functions.
Competent with computers or devices needed to execute the duties of the position. Familiarity with Excel, Office, Word.

Nice To Haves

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Ability to communicate professionally and courteously with residents, patients, guests, and family members.
Communicate effectively in writing and verbally.
Organized - Ability to organize and prioritize multiple tasks.
Safety Awareness - Follows all Infection Control practices, including handwashing techniques, standard precautions, isolation precautions, and safety precautions.
Project Management - Experience in general areas of organizational planning and social functions.
Accountability - Ability to accept responsibility and account for his/her actions.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Conceptual Thinking - Ability to think in terms of abstract ideas.
Decision Making - Ability to make critical decisions while following company procedures.
Ethical - Ability to consistently demonstrate conduct conforming to La Posada’s values and accepted standards.
Presentation Skills - Ability to effectively present information publicly.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Judgment - The ability to formulate a sound decision using the available information.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Financial Aptitude – Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
Conflict Resolution – Ability to deal with others in an antagonistic situation.
Consensus Building – Ability to bring about group solidarity to achieve a goal.
Interpersonal – Ability to get along well with a variety of personalities and individuals.
Team Builder – Ability to convince a group of people to work toward a goal.

Responsibilities

Provide overall leadership and direction for daily operations, ensuring excellence across all departments.
Preserve and support, through policy implementation, the independent and active living and wellness philosophy of the La Posada organization.
Promote the organization and develop programs to support its mission and presence (internal marketing).
Manage through employment of trained professionals and support personnel and through appropriate delegation of duties and consistent administration of policies. Assure and monitor compliance with labor law, establish and maintain a positive employee environment.
Serve as resident advocate as necessary to support residents' rights, independence, security and physical well being.
Achieve, sustain and monitor resident satisfaction and quality assurance programs.
Assure the integrity of the Resident Agreement.
Focus on culture and relationship-building with residents.
Participate and become knowledgeable and provide input on operational plans, marketing and financing. Become familiar with building and campus plans.
Actively participate in the development of campus, development of business plans and marketing strategies for all campus and community related activity.
Coordinate functions with related La Posada departments to assure appropriate communication and cohesion.
Assure environmental safety on campus.
Assure ongoing maintenance and operational oversight of buildings, grounds and interiors, dining services, housekeeping, security, laundry, nursing, administration, human resources, marketing and resident services departments, using La Posada leadership as support and guidance.
Prepare operation and capital budget, review and analyze monthly financial statements, monitor adherence of all departments to budget. Supervise and monitor payables, payroll and receivable functions to assure controls and good business practices; oversight of FTES (with support of corporate finance).
Assure and monitor compliance with all applicable state and federal laws and regulations, particularly those relating to health and safety and nursing services. Train key management staff in these areas.
Prepare and maintain policy and procedure manuals, and provide appropriate training and supervision.
Ensure successful inspections by fire, sanitation and healthcare officials, using corporate resources as needed.
Provide input to campus marketing functions, including advertising and leasing programs and public relations in collaboration with La Posada strategies.
Ensure a progressive program of prevention, treatment, rehabilitation and restoration throughout the continuum.
Establish, monitor and evaluate vendor, service and management contracts (with corporate assistance as desired).
Development and promotion of uncompensated care reserves (Good Neighbor Fund) in cooperation with the La Posada Foundation.
Oversee rate increase activity for residents and assure competitive staff wages, along with La Posada team.
Represent the organization in providing leadership to the community in health planning and concerns. Represent La Posada locally, statewide and nationally.