Executive Director

Guidelight Health•Quincy, MA

11d•$120,000 - $145,000•Onsite

About The Position

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Requirements

Master’s degree in Counseling, Social Work, or a related field from an accredited institution, with a minimum of 5+ years of work experience post-Master's.
Active licensure in Social Work (LICSW), Counseling (LMHC), or Marriage and Family Therapy (LMFT).
5-7 years of clinical experience in higher levels of care, with 2+ years in a management role.
If eligible based on licensure status and applicable state regulations, must be willing to provide formal clinical supervision to associate-level clinicians as part of Guidelight’s supervision program. This includes actively supporting the development of associate licensed professionals in accordance with organizational standards and state-specific supervisory requirements.
Proven leadership experience in mental health settings serving adolescents and adults.
Knowledge of evidence-based modalities (DBT, CBT, ACT, MI) and appreciation for group therapy.
Strong business acumen with experience collaborating on financial operations and clinic growth initiatives.
Skilled in technology and software systems (including EHRs and Microsoft Office).
Excellent communication skills, with the ability to engage staff, clients, and community partners effectively.
Demonstrated cultural competency and commitment to diversity, equity, and inclusion.
Flexible and adaptable to meet the needs of clients in a fast-paced, high-growth environment.

Nice To Haves

3+ years post-independent licensure.
Experience in IOP/PHP, inpatient, residential, or emergency room settings.
Brings an established professional network and experience partnering with outreach or business development teams.

Responsibilities

Own clinic-level P&L and KPIs, ensuring financial health and operational efficiency.
Manage staffing, schedules, and productivity to align with demand and program needs.
Ensure compliance with state licensure regulations, payer requirements, and accrediting bodies (CARF).
Implement process improvements to enhance both clinical and operational performance.
Build and maintain trust-based relationships with referral partners, providing consultative, solutions-oriented guidance.
Support providers in making the best care decisions, even when recommending alternatives outside of Guidelight.
Drive referral growth through credibility, clinical expertise, and consistent follow-up.
Represent Guidelight in the local behavioral health ecosystem, enhancing brand awareness and credibility.
Partner with Outreach to expand referral networks and community presence.
Participate in conferences, coalitions, local events, and professional networks.
Advocate authentically for clients and the organization.
Oversee PHP/IOP programming, including day-to-day operations, clinical programming, and KPIs.
Model and enforce clinical excellence, ethical practice, and evidence-based care (DBT, CBT, ACT, MI).
Conduct chart audits, review treatment plans, and ensure curriculum fidelity and consistent treatment approaches.
Use client feedback and outcomes data to drive continuous improvement and high-quality care.
Use local market insight, payer knowledge, and competitive intelligence to guide programming and growth initiatives.
Partner with outreach and business development teams to expand census and optimize referral sources.
Identify and implement new service opportunities or program expansions aligned with market demand.
Build, lead, and maintain a high-performing team of up to 25–30 staff members.
Provide supervision for licensed and pre-licensed clinicians, including coaching, mentoring, and career development.
Conduct evaluations, regular administrative meetings, and oversee orientation and ongoing training.
Foster a collaborative, inclusive, and psychologically safe team culture.
Recognize and celebrate individual and team contributions to maintain morale and engagement.
Utilize EHR systems (Kipu preferred) and other technology platforms to improve clinical and operational efficiency.
Serve as a resource for system-related training, documentation support, and reporting.
Maintain accurate supervisory notes and program documentation.
Ensure safety of staff and clients through monitoring and implementation of appropriate protocols and trainings.
Coordinate with external providers, agencies, and community partners to ensure optimal client care.