Executive Director - CrossRoads Corporation

Armstrong Mc Guire • Charlotte, NC

11d • Onsite

About The Position

CrossRoads Corporation seeks an Executive Director to lead a respected, place-based organization at an important moment of transition and possibility. The next leader will build upon nearly two decades of commitment to Charlotte’s historic Grier Heights neighborhood while helping the Board, staff, residents, and partners translate an emerging strategic direction into focused action, measurable impact, and long-term sustainability. This is an opportunity for a relationship-centered and entrepreneurial leader who can honor CrossRoads’ history while bringing clarity to its future. The Executive Director will serve as the organization’s lead fundraiser, principal ambassador, strategic partner to the Board, and accountable manager of people, finances, partnerships, and operations. Success will require visible community presence, disciplined execution, and a genuine willingness to listen before leading change. Mission: CrossRoads Corporation is a nonprofit organization that through partnerships honors the history and supports the collective vision of rejuvenation, economic stability, healthy living, and educational achievement within the Grier Heights community.

Requirements

• Progressive senior leadership experience in a nonprofit, community development, affordable housing, or similarly complex mission-driven organization.
• Demonstrated fundraising success across a diverse portfolio of major donors, foundations, corporations, faith communities and public funding partners.
• Strong financial and operational management experience, including budgeting, internal controls, staff supervision, performance management, and organizational systems.
• Experience working effectively with a governing Board and engaging Board members in strategy, fundraising, ambassadorship, and oversight.
• Proven ability to translate strategic priorities into measurable goals, work plans, resource decisions, and accountability.
• Excellent written, verbal, and public communication skills, including the ability to articulate a compelling case for support.
• Bachelor’s degree or equivalent combination of education and relevant leadership experience.

Nice To Haves

• Knowledge of affordable housing, community development, neighborhood revitalization, or place-based community work.
• Experience leading organizational change and strengthening systems in a small or evolving organization.
• Success developing multi-sector partnerships in which organizations share responsibility for community outcomes.
• Experience evaluating programs and partnerships, clarifying accountability, and communicating measurable impact.
• Success engaging diverse communities and incorporating resident perspectives into organizational decision-making.
• Advanced degree or equivalent depth of executive leadership experience.

Responsibilities

• Partner with the Board to clarify and advance CrossRoads’ identity, future role, and intended impact in Grier Heights.
• Translate the strategic plan into measurable priorities, annual work plans, resource decisions, and accountability systems.
• Define how affordable housing, community development, resident engagement, supportive services, partnerships, and convening fit within a unified strategy.
• Provide steady leadership through transition while maintaining organizational focus, community trust, and staff stability.
• Evaluate new opportunities against mission, capacity, community priorities, and long-term sustainability.
• Serve as CrossRoads’ lead fundraiser and build a comprehensive strategy to diversify revenue beyond institutional grants and housing-related income.
• Cultivate and steward individual donors, major gift prospects, corporations, foundations, faith communities, and public-sector funding partners.
• Develop a compelling case for support grounded in CrossRoads’ purpose, community relationships, measurable outcomes, and vision for the future.
• Partner with the Board to build a shared culture of philanthropy that includes introductions, cultivation, ambassadorship, and financial support.
• Represent CrossRoads with credibility before residents, donors, civic leaders, public officials, businesses, and community institutions.
• Maintain a consistent, visible, and approachable presence in Grier Heights and develop authentic relationships with residents and neighborhood leaders.
• Clarify CrossRoads’ role as a convener, catalyst, partner, or ‘community quarterback,’ including what the organization will lead, facilitate, support, or entrust to others.
• Build and manage equitable partnerships in which responsibilities, outcomes, recognition, and accountability are clearly understood.
• Elevate resident voice and lived experience in organizational planning, programming, partnerships, and neighborhood decision-making.
• Communicate transparently and recognize the contributions of residents, churches, nonprofits, and other community partners.
• Guide CrossRoads’ evolving affordable housing strategy in response to rising land values, construction costs, limited property availability, and complex financing.
• Assess opportunities in preservation, home repair, resident support, advocacy, targeted development, and development partnerships.
• Keep affordability, displacement prevention, equity, and the preservation of Grier Heights’ historic identity central to decision-making.
• Provide disciplined oversight of budgeting, cash flow, financial reporting, internal controls, compliance, and risk management.
• Strengthen policies, procedures, technology, data systems, constituent relationship management, and performance measurement.
• Establish clear organizational structures, decision rights, staff roles, and accountability practices.
• Use meaningful financial and programmatic metrics to monitor performance and communicate results to the Board and stakeholders.
• Balance long-term strategic leadership with effective day-to-day management of a small and evolving organization.
• Lead, coach, and develop staff while setting clear expectations and addressing performance concerns in a timely and respectful manner.
• Foster a collaborative, inclusive, accountable, and mission-centered workplace.
• Clarify roles, improve internal communication, encourage professional development, and build leadership capacity across the team.
• Honor institutional knowledge and community relationships while guiding thoughtful organizational change.
• Serve as the Board’s chief strategic advisor and provide timely, transparent information needed for sound governance and decision-making.
• Support clear expectations for attendance, committee service, fundraising, ambassadorship, and engagement between meetings.
• Help align board composition, committee structure, meeting agendas, and Executive Director evaluation with the strategic plan.
• Support strategic Board recruitment that balances expertise with authentic Grier Heights representation and lived community experience.
• Develop a constructive Board–Executive Director partnership with appropriate clarity between governance and management.

Benefits

• Health benefits – QSEHRA plan using a reimbursement model
• 401(k)
• EAP
• generous PTO
• eleven paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Executive