Executive Director, Association Management

Momentum Association Management•Madison, WI
•Remote

About The Position

Momentum Association Management is seeking an Executive Director to serve as the senior staff leader for a portfolio of association clients. The Executive Director is the primary relationship owner for assigned clients, building trusted relationships with volunteer boards, advising association leaders, and coordinating Momentum staff to deliver day-to-day services. The role combines strategic leadership with operational oversight, including board guidance, financial review, member-related issue resolution, and execution of organizational priorities. The Executive Director works with association boards to establish priorities, develop plans, and assess progress. They oversee client budgets and financial performance, coordinate staff across functional areas, and provide executive oversight of conferences, education, and other major programs. They are also responsible for clear client communication, reliable follow-through, and identifying ways to strengthen membership, programs, revenue, and member value. The role covers a portfolio of distinct association clients in fields including mental health counseling, nonprofit research, employee ownership, and specialized medical practice. Momentum launched in 2025 and is growing. The position offers remote work, PTO, holidays, and Half Day Fridays throughout the year. The company describes itself as an equal opportunity employer.

Requirements

  • Significant experience in association management, nonprofit leadership, or a related field, including direct work with volunteer boards.
  • Experience developing or managing organizational budgets and presenting financial information to volunteer leaders.
  • Strong relationship-building skills and sound judgment when navigating differing opinions and sensitive issues.
  • Experience leading projects and coordinating colleagues across multiple functions.
  • Excellent writing, presentation, and meeting facilitation skills.
  • Ability to manage priorities across multiple organizations while maintaining attention to detail and follow-through.
  • Comfort learning and using association management systems and collaborative project tools.
  • Ability to travel for board meetings, conferences, and other key client events as needed.

Nice To Haves

  • Experience working in an association management company or serving more than one association.
  • CAE credential, or eligibility and interest in earning it.
  • Experience with strategic planning, governance, membership growth, or non-dues revenue development.
  • Familiarity with Monday.com and association management systems.

Responsibilities

  • Serve as the primary staff contact and strategic partner for assigned association clients.
  • Build productive relationships with board members, officers, committee leaders, and other key volunteers.
  • Prepare for and support board and executive committee meetings, including agendas, reports, recommendations, and follow-through.
  • Advise association leaders on governance, policies, board development, and leadership transitions.
  • Keep clients informed about progress, risks, and decisions requiring their attention.
  • Work with each board to establish priorities, develop plans, and measure progress toward organizational goals.
  • Identify opportunities to strengthen membership, programs, revenue, and member value.
  • Provide practical recommendations when an association faces a challenge or needs to make a decision.
  • Represent assigned associations with members, sponsors, partners, and other stakeholders as appropriate.
  • Lead development of annual client budgets with volunteer leaders and Momentum’s finance team.
  • Review financial reports, monitor revenue and expenses, and explain results to boards and finance committees.
  • Help clients evaluate dues, meetings, sponsorships, education, and other revenue sources.
  • Coordinate with appropriate specialists on audits, financial reviews, and other financial requirements.
  • Set priorities for Momentum staff assigned to clients and provide them with the context needed to do their work.
  • Coordinate work across membership, meetings, communications, finance, and operations.
  • Provide executive oversight of conferences, education, and other major programs while the responsible team handles execution.
  • Track commitments and deadlines, address service issues promptly, and ensure clients receive accurate, responsive support.
  • Share insights from client work to help Momentum improve its processes and services.
  • Learn assigned clients’ history, finances, priorities, and working relationships; build trust with their leaders and Momentum teammates; and lead board meetings with preparation and follow-through.
  • Establish a dependable rhythm for client communication, financial review, board reporting, and team coordination, and identify each association’s most important opportunities or challenges.
  • Help clients make meaningful progress on their priorities, such as strengthening a program, improving member retention, developing revenue, or changing governance.

Benefits

  • Health, dental, and vision coverage.
  • Two BCBS medical plan options: a traditional plan and a high-deductible option, with a $500 monthly employer contribution toward the selected plan.
  • Dental and vision coverage are 100% employer-paid, including family coverage.
  • $100,000 in basic life insurance and long-term disability coverage, both fully paid by Momentum.
  • 401(k) with a safe harbor company match: 100% of the first 3% contributed and 50% of the next 2%, up to 4% of salary; company contributions are immediately vested.
  • HSA with an annual company contribution for employees on the high-deductible plan, plus limited-purpose FSA and dependent care FSA options.
  • Voluntary supplemental coverage at group rates through payroll deduction, including accident, critical illness, hospital indemnity, additional life, legal services, pet insurance, and identity theft protection.
  • PTO and holidays.
  • Remote work.
  • Half Day Fridays all year long.
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