Executive Director CORPORATE

Senior Lifestyle•Park Ridge, IL

4d•$130,000 - $140,000•Onsite

About The Position

In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction. Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed. Maintains resident retention by working with residents and their families, dealing with any issues that arise. Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately. Keeps up to date with information about competitors. Meets all expectations of meaningful contacts, leases and occupancy. Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits. Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy. Maintain all local, state, and federal licenses for the community. Lead staff meetings. Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect. Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations. Manage other support level and management roles as needed.

Requirements

3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry.
Professional communication and listening skills with residents, guests, and coworkers.
Great management skills and a willingness to work harmoniously with all staff members.
Ability to switch tasks quickly and often.
Active Driver's License.

Nice To Haves

A Bachelor’s Degree is preferred.

Responsibilities

Lead the day-to-day operations of the senior living community.
Serve as the main point of contact for staff, residents, prospects, community organizations, government agencies, and the public.
Maintain resident retention by addressing issues with residents and their families.
Respond to and follow up with all inquiries (walk-ins, phone-ins, mail-ins) in a timely manner.
Stay informed about competitor information.
Meet expectations for meaningful contacts, leases, and occupancy.
Maintain budget accountability and cash flow, anticipating and minimizing negative variances.
Hire, train, discipline, and terminate employees according to company policy.
Maintain all local, state, and federal licenses for the community.
Lead staff meetings.
Promote and protect resident rights, assisting residents in making informed decisions and treating them with dignity and respect.
Represent the community in local, state, and professional organizations.
Manage other support and management roles as needed.