Executive Director

Sterling • Lake Mary, FL

44d • Onsite

About The Position

The Executive Director is responsible for enhancing the overall Resident experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement. The Executive Director oversees selection, training, supervising, motivating and empowering of employees and leaders possessing the talent and skills required to fulfill our commitment to residents and their families. Provides ongoing oversight of financial results, including monthly expense monitoring, overall budget preparation, cash flow management and analysis of operational financial reports. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction. The Executive Director position is under the general guidance of Regional Director of Operations in accordance with Company standards, processes, procedures, practices, and philosophy.

Requirements

• Bachelor’s Degree, required
• Eight or more years’ work experience required with a track record of ever-increasing responsibilities
• Experience managing large teams of 30 or more employees, required
• Ability to read, write and understand the English language in order to effectively communicate with staff, Residents and their families, guests, vendors and the general public
• Proficiency in all aspects of administration including leadership, human resources, and general business operations
• Special sensitivity for and knowledge of seniors' health trends, quality of life concerns and memory care related topics
• Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time
• Ability to lift or carry up to 50 pounds

Nice To Haves

• Experience in assisted living, highly preferred
• Experience providing hospitality focused service in a health care or senior living community, preferred
• Experience in start-up or renovation of a senior living community, preferred

Responsibilities

• Enhancing the overall Resident experience through exceptional comprehensive leadership.
• Establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement.
• Overseeing selection, training, supervising, motivating and empowering of employees and leaders.
• Providing ongoing oversight of financial results, including monthly expense monitoring, overall budget preparation, cash flow management and analysis of operational financial reports.
• Handling all responsibilities in a friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction.

Benefits

• Competitive compensation
• Full benefits package for full-time employees
• Generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service
• Affordable insurance options for medical, dental, vision and more
• 401(k) with a 4% company match on a 5% contribution
• Automatic life insurance and AD&D coverage for all team members
• Robust employee assistance program (EAP)
• PTO is earned at lesser rates for part-time staff
• High-end upscale environment
• Exquisite cuisine
• Free employee meals (must meet eligibility requirements)
• Grand Spa & Fitness facilities available for use at designated times

What This Job Offers

• Job Type: Full-time
• Career Level: Executive