Executive Director A

American Red Cross • San Antonio, TX

7d • Hybrid

About The Position

The Chapter Executive Director (ED) serves as the primary community facing leader and facilitator for the American Red Cross at the chapter level. As a facilitative meta-leader, the ED, in partnership with functional supervisors, convenes, aligns, and empowers cross-functional teams and external partners to deliver core services, deploy secondary services where needed most, and strengthen community resilience. The ED represents the organization publicly, leads collaborative chapter planning with and alongside the community, and stewards strategic relationships to achieve regional program, revenue, volunteer recruitment, Board and community engagement goals.

Requirements

• Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required.
• Minimum of 5 years related experience.
• Demonstrated ability to exercise good and timely judgment in complex situations.
• Demonstrated ability for strong communications and influencing skills along with public speaking and writing.
• Demonstrated ability to develop and implement fundraising strategies.
• Demonstrated ability to build sustain community relationships/partnerships
• Proven experience in influencing others and building relationships.
• Influential Leadership experience is a must!
• Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
• Familiarity with federal state and local employment laws.
• A current valid driver's license and good driving record is required.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Prefer Master’s degree in the field of community organization, public or business administration or non-profit management.
• Knowledge of Salesforce is a plus.
• The ideal candidate will be bilingual (English/Spanish) and bring proven experience engaging diverse stakeholders across both rural and suburban communities.
• This leader will demonstrate cultural fluency, strong communication skills, and the ability to build trust with constituents, partners, and governing bodies representing a broad geographic and demographic landscape.

Responsibilities

• Community Leadership & Representation: Primary community facing leader of the American Red Cross –maximizing presence, connectivity, and recognition of Red Cross contributions in the community. Span organizational boundaries and bridge silos for coordinated community response (“unity of effort”). Ensure upward, downward, and outward connectivity—coordinating stewardship across Programs, Communications, and Fundraising.
• Chapter Planning & Regional Framework: Participate as a member of the Regional Leadership Team to support achievement of regional program, revenue, volunteer recruitment & engagement, blood collection, and community engagement goals. Lead the chapter planning process and drive progress toward plan objectives. Convene and align cross-functional teams and external stakeholders across sectors (government, nonprofit, business, faith) to co-create chapter plans with shared outcomes, roles, and accountability. Use data and community voice to prioritize where secondary services are deployed to close gaps, strengthen resilience, and improve equity of access to Red Cross services.
• Revenue & Fundraising: Lead the chapter in supporting the achievement of the region’s revenue targets – Meet the assigned individual fundraising target which includes, Meet the annual chapter board members’ give and get campaign goals, Maintain assigned donor accounts as defined by the Regional Executive and CDO. Actively participating in influencing fundraising in conjunction with the Chief Development Officer. In partnership with the CDO, recruit, develop, and support philanthropy committee members who have philanthropic influence in the community and will actively play a leadership role in fundraising.
• Strategic Relationships & Elected Officials: Manage a portfolio of strategic relationships: local elected officials, key community leaders & stakeholders. Specific outcomes are defined with RE. Serve as a member of the Elected Officials Liaison Network. Support disaster responses locally, regionally, and nationally consistent with ConOps.
• Board Governance & Development: Develop, support, and ensure the success of the Chapter Board of Directors in support of the Red Cross mission. Manage and ensure the board meets published board guidance for membership.
• Volunteer Leadership: Develop, lead, and manage a cadre of community volunteer leaders who serve as the face of the Red Cross in assigned territories. Support mission capacity building by developing and stewarding key community partnerships and support recruitment of volunteers.
• Team Member Partnerships: Serve as a partner team member to Communications and Fundraising teams to align messaging, stewardship, and campaign execution.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Executive