Executive Director, Third Party Administration and Partnership Management
About The Position
You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Position Overview The Executive Director, Third Party Administration (TPA) and Partnership Management is responsible for the oversight, implementation and coordination of the Americas’ TPA and Partnership Framework and Ecosystem. This includes the design, implementation, and ongoing management of effective processes to select, onboard, manage, and monitor TPAs and strategic partners. In this role, they will enable and act as a key resource, working with business stakeholders, in the proactive identification, development, and monitoring of RGA Americas’ TPA and Partnerships. A thorough understanding of Americas’ strategy and roadmap is required for proactive engagement with business units to ensure effective execution of TPAs and partnerships. Through experience in product management, relationship management, product life cycle management and execution, this role will guide and assist the respective business stakeholders with execution of partnership management. This position will also work closely with RGA Corporate Functions including legal, risk management, procurement etc.
Requirements
- Bachelor’s Degree in Business, Actuarial Science, Administration, Marketing or related degree or equivalent related work experience
- 10+ Years of life or health insurance/reinsurance experience
- Advanced computer based technical skills, including MS Office applications. CRM and actuarial software skills preferred.
- Expert understanding of the US Life insurance markets
- Advanced skills in customer relationship management
- Expert investigative, analytical and problem solving skills
- Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received to internal and external audiences
- Expert ability to translate business needs and problems into viable solutions
- Expert ability to liaise with individuals across a wide variety of operational, functional and technical disciplines
- Expert persuasion and negotiation skills when working with internal/external customers to resolve issues/problems
- Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously; ability to appropriately balance priorities, deadlines, and deliverables
- Possess project management skills, including an ability to evaluate project objectives and scope for feasibility, understanding, scheduling and ensure projects meet budget and plan criteria.
- Expert skills in customer relationship management and change management
- Expert ability to implement organizational and/or departmental vision and goals that result in achievement
- Expert ability to manage multiple projects and/or teams simultaneously
- Expert ability to liaise with individuals across a wide variety of operational, functional and technical disciplines
- Expert ability to make timely and effective decisions
Responsibilities
- Responsible for the implementation, and ongoing management of Americas’ TPA and Partnership Frameworks and Ecosystem
- Closely working with the business stakeholders to proactively identify, development, and monitor Americas’ TPAs and partnerships.
- Ensure the framework and processes are efficient, effective and in line with applicable regulations, Enterprise policies and standards, and strategic imperatives of the organization;
- Working closely with the regional business leads to ensure best practices are followed in forming new partnerships and provide regular reporting updates on the status of all TPAs and partnerships
- Collaborate with RGA operations and reporting, corporate functions across RGA such as legal, risk management and procurement e.g Aravo
- Identify emerging trends and business opportunities to support regional strategies and support the business objectives
- Network with clients, TPAs and partners as needed and in conjunction with business, to identify potential strategic partnership opportunities
- Ensure and validate all required business case, partnership life cycle and due diligence requirements are met before onboarding new TPAs or partners
- Manage initial engagement and triaging of business partners as defined in the Framework and Ecosystem
- Leads and facilitates the processes to manage risks, including monitoring and reporting;
- Support the valuation, negotiations, due diligence, presentation for a new partner as and when required
- Conduct and present research on trends and different players in the region , working with other business stakeholders as needed
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What This Job Offers
Job Type
Full-time
Career Level
Director
