Executive Director, Performance and Operations Enablement

Bristol Myers Squibb • Princeton, NJ

5d • Hybrid

About The Position

The Executive Director, Performance and Operations Enablement serves as a key strategic partner to the Chief Talent & Inclusion Officer and T&I Leadership Team, with accountability for setting T&I strategy, integrating execution across sub-functions, and ensuring enterprise-level operating rigor. This role is the architect and integrator of Talent & Inclusion, deliberately removing seams between Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science so the function operates as one connected system, not a collection of COEs. The Executive Director owns the T&I strategic agenda and narrative, ensures priorities translate into coordinated execution, and holds the organization accountable to shared outcomes. This is a people leader role, responsible for leading and developing a Strategy & Operations (S&O) team and embedding integration, governance, and clarity into how T&I works every day. The role partners closely with the Chief Talent & Inclusion Officer, T&I Leadership Team, HRBPs, People Services, Procurement, Corporate Communications, and enterprise governance forums.

Requirements

• 10/15 years experienced senior leader with a transformational mindset that has a quantifiable track record of success in delivering results within a fast-paced, complex, large global organization.
• Senior-level people leadership experience, with a track record of leading teams through complexity and change.
• Proven enterprise strategist with demonstrated ability to connect and integrate work across multiple COEs or functions.
• Experience operating effectively in complex, matrixed People Organization environments.
• Strong executive presence with the ability to influence without authority; ability to operate credibly with senior leaders.
• Demonstrated success removing organizational seams and driving cross-functional execution.
• Strong operational, financial, and governance acumen; systems thinker who can balance strategy, structure, and execution.
• Model strong leadership, accountable for coaching, developing, progressing, and retaining employees within the function.
• Must be able to exercise judgment and independently determine and take appropriate action where precedent may not exist.
• Role model for BMS values of Accountability, Innovation, Inclusion, Urgency, Passion and Integrity.
• BS or BA degree required.

Nice To Haves

• Preference for candidates with biopharmaceutical experience
• advanced degree preferred

Responsibilities

• Set and steward the T&I strategy and Key Priorities narrative, ensuring alignment to enterprise People and business priorities.
• Act as the single integrator across all T&I sub-functions, deliberately removing seams and preventing duplication, misalignment, and handoff gaps across Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science.
• Translate strategy into coordinated roadmaps, sequencing, and execution, rather than parallel or siloed delivery.
• Pressure-test priorities, tradeoffs, and resourcing decisions with the T&I Leadership Team to drive focus and clarity.
• Represent an enterprise view of T&I in executive, SteerCo, and People Org forums.
• Serve as the single-threaded owner of executive-level T&I materials (e.g., SteerCo, Org Health, LT forums).
• Ensure leaders consistently articulate what T&I is focused on, why it matters, and how work connects across the talent lifecycle.
• Prepare senior leaders with clear positions, risks, and asks ahead of decision forums.
• Lead, coach, and develop a Strategy & Operations team, setting expectations tied to integration—not silo support.
• Build team capability in systems thinking, portfolio management, governance discipline, and executive storytelling.
• Foster a culture of accountability, clarity, and continuous improvement.
• Drive integration across operating model, partnership engagement, process standardization, and strategic insights.
• Ensure integration is embedded into ways of working, not treated as a one-time change initiative.
• Lead HRBP & T&I Rewiring Sessions to establish a clear, integrated engagement model.
• Ensure HRBPs experience T&I as one connected function, with aligned priorities and predictable ways of working.
• Co-lead the monthly T&I Org Health executive review, integrating financials, headcount, spans/layers, myVoice, and business-critical priorities into executive insights and decisions.
• Serve as T&I i-Plan Facilitator, ensuring initiatives are accurate, current, and governance-compliant.
• Act as Procurement Liaison, partnering with People Services, Procurement, Finance, and Legal (including centralized MSA, SOW, and PO processes) to enable disciplined execution and reduce friction.
• Eliminate operational friction that slows delivery across T&I.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree