Executive Director, Operations and Business Development
About The Position
This is not a traditional maintenance-and-management leadership role. We are seeking an entrepreneurial leader who will take ownership of the organization's growth, financial performance, operational excellence, culture, and market presence. The successful candidate will be equally comfortable reviewing a financial dashboard, coaching a team member, meeting with a referral partner, developing a growth strategy and stepping into an operational challenge when needed. Seabury is a premier Not-for-Profit Active Life Plan Community located on 66 acres of beautiful Connecticut countryside. We have a comprehensive continuum of care and services that includes Independent Living, Assisted Living, Skilled Nursing, and homemaker companion services. In addition, we offer Seabury At Home, an innovative, home-based life care program designed for individuals who prefer to age in place in their own homes. As a free-standing not-for-profit Life Plan Community, Seabury is committed to providing excellence in health care, services, and accommodations, emphasizing a "Wellness for Life" philosophy for both residents and staff. Seabury employees are passionate about providing Five-Star customer service and are committed to exceptional resident care. We live our company Vision daily by "Revolutionizing the Experience of Aging!"
Requirements
- Bachelor's degree in business, healthcare administration, gerontology, management, or related field preferred.
- 7–10+ years of progressive leadership experience, preferably in homecare, senior living, healthcare services, or a related service industry.
- Demonstrated experience managing operations, budgets, staffing, and organizational performance.
- Demonstrated success in business development, revenue growth, client/member acquisition, or market expansion.
- Strong financial and business acumen, including the ability to understand and manage a P&L.
- Proven ability to recruit, develop, motivate, and hold teams accountable.
- Exceptional communication, relationship-building, and presentation skills.
- Ability to build relationships with referral sources, community partners, professionals, families, clients, and other stakeholders.
- Demonstrated experience leading organizational change and improving processes and performance.
- Comfortable operating independently in an environment where priorities may evolve and not every answer is already defined.
Responsibilities
- Take ownership of the organization's growth, financial performance, operational excellence, culture, and market presence.
- Reviewing a financial dashboard.
- Coaching a team member.
- Meeting with a referral partner.
- Developing a growth strategy.
- Stepping into an operational challenge when needed.
- Managing operations, budgets, staffing, and organizational performance.
- Business development, revenue growth, client/member acquisition, or market expansion.
- Understanding and managing a P&L.
- Recruit, develop, motivate, and hold teams accountable.
- Build relationships with referral sources, community partners, professionals, families, clients, and other stakeholders.
- Leading organizational change and improving processes and performance.
- Operating independently in an environment where priorities may evolve and not every answer is already defined.
Benefits
- Annual Increases and Resident Appreciation Checks
- PayActiv Program! Work Today, Get Paid Tomorrow (50% of your wages are accessible the next day, no need to wait until "pay-day" to access funds)
- Conveniently located on the public CT Transit Line
- Verizon Wireless Discount, 18%
- Employee discount at the on-site Bistro
- Free secure parking
- Highly Vaccinated Campus
- Retirement Plan - 403B - with dollar-for-dollar matching up to 5% of salary after one year
- Free access to the Fitness and Wellness Center, pool and walking trails
- Paid holidays, vacation, sick, and personal time off
- Comprehensive medical, vision and dental plans. Seabury shares in the cost of this coverage
- Flexible Spending Accounts (medical and dependent care)
- Tuition Reimbursement
- Company provided life insurance as well as options for additional voluntary life insurance
- Company-paid Long-Term Disability, Accidental Death and Dismemberment
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What This Job Offers
Job Type
Full-time
Career Level
Executive
