Executive Director I - Assisted Living

Ebenezer•Deephaven, MN

21h•Onsite

About The Position

Deephaven Woods Senior Living is seeking a dynamic Executive Director to lead daily operations and inspire a high-performing team committed to exceptional resident care and service. The Executive Director is responsible for the overall leadership and 24/7 operations of the assisted living community. This includes oversight of financial performance, staffing, resident satisfaction, regulatory compliance, and strategic growth initiatives. This role is ideal for a collaborative, hands-on leader who thrives in a fast-paced senior living environment.

Requirements

Less than 1 year experience
Licensed Assisted Living Director (LALD)
Licensed Health Services Exec by BELTSS Board
Meets requirements for Assisted Living Director – In Residence (ALD-IR) by obtaining a permit from BELTSS as an ALD-IR within 30-days of hire date and have experience in the management of an AL or related facility or must be enrolled in a BELTSS approved program within six (6) months of permit issuance (Refer to MN Rule 6400.7080B). Required to graduate from approved program, complete the field experience and pass the examinations within one year of hire date.

Nice To Haves

Bachelor of Science - Senior Housing, Business or related
3 years experience

Responsibilities

Build and maintain a high-performing leadership team
Set and monitor operational and performance goals with department leaders
Provide coaching, feedback, and professional development opportunities
Foster a culture of accountability, engagement, and continuous improvement
Oversee staffing, scheduling, and payroll accuracy
Develop and manage the annual operating budget
Monitor monthly financial performance and implement strategies for improvement
Partner with corporate leadership on financial reviews and planning
Ensure efficient operations across all departments
Maintain a strong presence within the community, engaging with residents and families
Lead customer service standards and ensure high satisfaction levels
Oversee grievance resolution and quality improvement initiatives
Implement and maintain QAPI programs to support clinical quality and risk management
Oversee monthly resident billing processes and ensure accuracy
Support collections, deposits, and coordination with accounting teams
Address resident and family billing inquiries
Partner with sales leaders to develop and execute occupancy strategies
Monitor census trends and adjust strategies to meet goals
Support tours and prospect engagement as needed
Ensure compliance with all state and federal regulations, including Minnesota Assisted Living licensure requirements
Lead survey readiness and manage regulatory surveys end-to-end
Maintain oversight of employee training compliance and policy adherence
Ensure the building and grounds are well-maintained and safe
Provide direction and oversight to maintenance and operations teams
Serve as liaison with ownership, providing regular updates on performance
Maintain strong relationships with corporate partners and community stakeholders