Executive Director, Global Client Delivery Biotech

Labcorp•Indianapolis, IN

16h•$190,000 - $260,000•Remote

About The Position

Labcorp is hiring a remote Executive Director, Global Client Delivery Biotech. This senior leader defines and executes the vision and strategy for the Global Study Manager (GSM), Study Design Lead (SDL), and Regional Study Coordinator (RSC) functions, aligned with the broader Global Project Management strategy. The role is responsible for leading the Biotech Project Management organization and delivering complex programs that meet organizational objectives, client expectations, and business growth strategies. The Executive Director builds and develops a high-performing global organization, supports workforce planning and organizational readiness, and is accountable for overall performance, quality, operational effectiveness, and business outcomes. The role advances consistent governance, scalable processes, operational excellence, continuous improvement, and a client-centric delivery model. It also leads technology, automation, digital, and AI-enabled transformation, using data and performance insights to improve efficiency, service, and client outcomes. As a senior partner across Labcorp business units and supporting functions, this leader aligns priorities, removes barriers, advances growth opportunities, and represents the Project Management organization with internal and external executive stakeholders. The role includes up to 30% international travel. The schedule is Monday through Friday, day shift. The position is remote. The application window closes October 28, 2026. The pay range is $190,000–$260,000 USD, with eligibility for an annual bonus and possible discretionary short- and long-term incentive packages.

Requirements

Four-year degree.
At least 7 years of people leadership experience, including leading leaders.
At least 7 years of experience in central lab services, the large pharma industry, or the biotech industry.
At least 5 years of change management experience.
At least 5 years of client relationship-building experience.
Strong customer service skills.
Excellent written, verbal, and interpersonal communication skills.
Strong planning, organizational, and problem-solving skills.
Ability to interact with, influence, and inspire staff at all organizational levels.
Inclusive and engaging presentation and communication skills.
Leadership development capabilities.
High initiative and ability to work collaboratively.
Ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment.
Track record of setting strategic goals for large organizations and driving implementation to achieve them.
Knowledge of regulatory requirements in clinical or laboratory settings.
Strong negotiation skills to facilitate, guide, and influence a unified approach in a global, cross-functional environment.
Consistent track record of driving continuous improvement and achieving results through leadership.

Nice To Haves

Master’s degree.
At least 5 years of project management experience in a central lab environment.
At least 3 years of experience driving technology transformation, including automation, AI, or process optimization.

Responsibilities

Provide leadership and oversight for the Biotech Project Management organization, including the GSM, SDL, and RSC functions.
Attract, retain, develop, and lead talent; foster an inclusive, accountable, and engaging culture that supports employee growth, succession planning, and leadership development.
Drive workforce planning and organizational readiness while ensuring efficient resource use and adherence to budget commitments.
Manage organizational performance, quality, operational effectiveness, and business outcomes; establish objectives and monitor performance metrics.
Lead strategic resource planning and allocation to support delivery performance, client satisfaction, and service-level commitments.
Ensure consistent governance, standardization, and continued development of project management processes, procedures, and operating models.
Partner with senior leadership to develop and execute organizational strategies, business plans, and transformation initiatives.
Advance Project Management capabilities and best practices and strengthen collaboration across business units and project management disciplines.
Use data, performance insights, and employee feedback to identify improvements in quality, productivity, efficiency, and client experience.
Evaluate, adopt, and optimize technology, automation, digital tools, and AI-enabled solutions; lead change to drive adoption and business value.
Identify and advance business growth opportunities, service enhancements, and strategic initiatives that strengthen client relationships and support revenue growth and operational performance.
Promote a client-centric culture through proactive risk management, service enhancement, and operational excellence; partner across the organization to remove barriers and resolve issues.
Serve as a senior partner across Central Labs, Commercial, Partnership Solutions, Operations, Technology, and other business units to align priorities and deliver integrated solutions.
Represent the Project Management organization with internal and external executive stakeholders, provide thought leadership, drive alignment, and advocate for investments that enhance outcomes and growth.
Drive continuous improvement and operational excellence through technology adoption, automation, data-driven decision-making, and process innovation.
Support sustainable improvements in quality, speed, and service delivery for GSM, SDL, and RSC, aligned with the broader PM organization, including Study Management, Maintenance, and Setup.
Travel internationally up to 30% of the time.

Benefits

Annual bonus eligibility under the Labcorp Bonus Plan, subject to corporate and/or business segment performance and individual performance modifiers.
Potential discretionary short- and long-term incentive packages.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short-term and long-term disability coverage.
401(k).
Paid Time Off (PTO) or Flexible Time Off (FTO).
Tuition reimbursement.
Employee Stock Purchase Plan.