Executive Director, External Engagement - Los Angeles CA
About The Position
This role leads Amgen's strategy and execution across all external communications channels and stakeholder engagement platforms. The Executive Director is responsible for shaping how Amgen engages with media, influencers, digital audiences, and emerging communications ecosystems to advance corporate reputation, business priorities, and stakeholder trust. Reporting to the Vice President, Corporate Affairs, the Executive Director serves as a strategic advisor and builder of modern engagement capabilities. The role oversees media relations, social media, digital channels, influencer strategy and activation, and emerging forms of external engagement. The leader is responsible for identifying trends early, evaluating new platforms and technologies, and ensuring Amgen remains at the forefront of how organizations connect with audiences in a rapidly evolving communications landscape. This role requires a combination of strategic vision, operational excellence, creativity, strong leadership, and deep understanding of the changing media environment.
Requirements
- Doctorate degree & 6 years of communications, media relations, public affairs, digital engagement, or related fields experience OR Master’s degree & 10 years of communications, media relations, public affairs, digital engagement, or related fields experience OR Bachelor’s degree & 12 years of communications, media relations, public affairs, digital engagement, or related fields experience
- 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Nice To Haves
- Advanced degree preferred
- 15+ years of experience in communications, media relations, public affairs, digital engagement, or related fields
- Leadership experience managing teams and complex communications programs
- Experience building integrated engagement strategies across earned, owned, shared, and emerging channels
- Experience leading media relations and executive visibility programs.
- Understanding of social media, digital communications, and influencer ecosystems
- Experience navigating issues management and high-profile corporate communications environments
- Experience in healthcare, biotechnology, pharmaceuticals, or other highly regulated industries
- Experience identifying and scaling innovative communications approaches
- Understanding of analytics, audience insights, and measurement frameworks
- Experience advising senior executives and enterprise leaders
- Knowledge of AI-driven communications tools and emerging engagement technologies
Responsibilities
- Develop and lead an integrated external engagement strategy that aligns earned, owned, shared, and emerging channels
- Create innovative approaches to stakeholder engagement that strengthen Amgen's reputation and visibility
- Identify opportunities to reach audiences through new platforms, technologies, and content formats
- Serve as a strategic advisor to Corporate Affairs leadership and senior executives on external engagement trends and opportunities
- Establish measurement frameworks and analytics that assess engagement effectiveness and business impact
- Lead Amgen's global media relations strategy and execution
- Build and maintain strong relationships with traditional, digital, trade, healthcare, financial, and emerging media outlets
- Oversee proactive storytelling and reactive issues management
- Guide media engagement strategies
- Ensure consistent messaging and effective media engagement across the enterprise
- Lead strategy and governance for Amgen's social media presence and digital engagement platforms
- Drive audience growth, engagement, and content effectiveness across channels.
- Oversee editorial planning, content distribution, community engagement, and social listening
- Ensure digital platforms support business priorities, corporate reputation, and stakeholder engagement objectives
- Partner across Corporate Affairs, Commercial, Medical, and Global Marketing functions to maximize impact and consistency
- Develop and execute a comprehensive influencer engagement strategy across healthcare, science, policy, patient advocacy, business, and culture
- Identify, cultivate, and manage relationships with key external voices and communities
- Evaluate emerging influencer ecosystems and engagement models
- Design scalable programs that increase reach, credibility, and audience engagement
- Establish governance, measurement, and compliance frameworks for influencer partnerships
- Monitor shifts in media consumption, audience behavior, technology, and platform evolution
- Assess opportunities related to AI-enabled communications, creator ecosystems, podcasts, newsletters, digital communities, and future engagement channels
- Pilot and scale innovative engagement approaches that position Amgen ahead of industry trends
- Build capabilities that enable rapid adaptation to changing communications environments
- Serve as an internal thought leader on the future of communications and stakeholder engagement
- Lead and develop a high-performing team of communications professionals.
- Foster a culture of innovation, collaboration, accountability, and continuous learning
- Build organizational capabilities in digital engagement, content strategy, analytics, and emerging communications practices
- Manage agency relationships and external partners
- Oversee budget planning and resource allocation
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Ph.D. or professional degree
