Executive Director, Enterprise Business Systems & Operations

Carle HealthChampaign, IL
$76 - $130

About The Position

The Executive Director of Enterprise Business Systems & Operations provides strategic leadership, vision, and oversight for the organization's enterprise business systems, with a primary focus on Workday (HCM, Finance, Payroll & Supply Chain) and Symplr (workforce management). This role requires high collaboration with business-functional leaders and teams and the ERP Program Director. Ensures these platforms are optimized for success, supporting operational excellence, regulatory compliance, innovation and organizational growth.

Requirements

  • Leadership - 5 years
  • Large-scale system implementations, governance, and optimization
  • Strategic Planning
  • Strong understanding of HR, Finance, Payroll and healthcare compliance processes.
  • Exceptional leadership, communication, and change management skills.
  • Bachelor's Degree: Administrative or
  • Bachelor's Degree: Information Systems or
  • Bachelor's Degree: Program Management or
  • Bachelor's Degree: Related Field

Nice To Haves

  • Workday (Preferred)

Responsibilities

  • Strategic Leadership
  • Develop and execute the enterprise applications roadmap
  • Align Workday and Symplr capabilities with business objectives.
  • Leverage application AI capabilities that drive business automation and value.
  • System Governance:
  • Establish governance frameworks for configuration, best practices for application management, security, and compliance, change management, release cycle management, data integrity and project coordination across business platforms.
  • Team Management:
  • Lead, mentor, and develop a high-performing applications team, fostering collaboration with HR, Finance, Payroll, Supply Chain, IT, and Clinical Operations.
  • Vendor & Stakeholder Management:
  • Serve as the primary liaison with Workday and Symplr vendors, negotiating contracts, managing escalations, and ensuring service-level compliance.
  • Optimization & Innovation:
  • Drive continuous improvement initiatives, leveraging automation, analytics, and integration to enhance user experience and efficiency.
  • Compliance & Security:
  • Ensure systems meet all applicable regulatory, privacy, and security requirements, including HIPAA and SOX.
  • Project Oversight: Provide executive oversight and leadership on major system upgrades and projects, module implementations, and cross-platform integrations.
  • Strategic thinking and business acumen
  • Cross-functional collaboration
  • Data-driven decision-making
  • Vendor relationship management
  • Organizational change leadership

Benefits

  • Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
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