Executive Director, Digital Learning Innovations

Kennesaw State University•Kennesaw, GA

61d

About The Position

Leads the daily operations of the Digital Learning Innovations team and the online program management team. Ensures products and services meet the needs of the campus community and align with the mission of the unit. Designs and implements systems to collect data about the unit's success and opportunities. Employs data to inform planning, evaluation, and improvement of systems, services, products, and team members. These goals are achieved by completing or effectively delegating the following responsibilities.

Requirements

Master's degree from an accredited institution of higher education, preferably in a related field
Eight (8) years or related work experience with some supervisory experience

Nice To Haves

Accessibility professional certifications (i.e., CPACC or WAS)
Quality Matters

Responsibilities

Lead and supervise Digital Learning Innovations and Online Program Management teams, ensuring balanced workloads and efficient operation
Oversee project and ticketing systems to identify and resolve workflow bottlenecks.
Coordinate student support services for online learners in alignment with institutional strategic goals
Collect and analyze data to assess faculty and program needs and inform of development opportunities.
Ensure data-driven alignment of faculty-facing products and services with institutional priorities.
Manage the university's relationship with USG eCampus, including enrollments, payments, and support coordination
Maintain and enhance KSU Online Campus resources and services, collaborating with internal departments.
Supervise and expand the DLI Media Lab, making it accessible to faculty content authors
Support and monitor compliance with course review policies and institutional standards, staying abreast of applicable external rules, laws, or mandates.
Oversee D2L institutional templates to ensure accuracy and currency.
Lead faculty engagement with learning analytics tools coordinate with technical support.
Assist with procurement of institutional software in collaboration with leadership
Co-lead the Digital Learning Advisory Council with AVP and contribute to strategic planning
Produce annual reports on team performance, compliance, and accomplishments for senior leadership
Promote KSU Online Campus nationally through professional engagement with national bodies (UPCEA, OLC, ELI), research, and outreach.
Manage the unit's websites and social media accounts, if applicable.
Foster strong, collaborative relationships with academic and support units across campus while promoting a culture of open communication, transparency, and shared purpose. Support the team in advancing strategic priorities, including sustainable course design, accessibility, artificial intelligence integration, learning analytics, and community building.