Executive Director, Consumer Health Partnerships

Labcorp•Durham, NC

5d•$165,000 - $220,000•Remote

About The Position

Labcorp is seeking a remote Executive Director, Consumer Health Partnerships to join our team. The Executive Director, Consumer Health Partnerships is responsible for driving the development and execution of partnerships and client relationships that expand the reach and impact of direct-to-consumer (DTC) diagnostic testing. This leader will identify, evaluate, and scale partnerships with digital health companies, telehealth platforms, health systems, and emerging consumer health players. Coverage spans the full range of commercial relationships, from strategic partnerships through standard client and sales relationships. Not every account in scope will be structured as a strategic partnership. This role is accountable for prospecting new opportunities and establishing high value partnerships that extend Labcorp’s diagnostic capabilities into evolving consumer care models. The Executive Director will position Labcorp as a preferred partner in digital first healthcare ecosystems, enabling broader access to diagnostics beyond traditional care channels. The role carries full ownership of partnerships with DTC players (e.g., wearables, wellness companies, and digital health platforms) and operates in a shared ownership model with Divisions, National Accounts, and IT for enterprise relationships (e.g., health systems, national physician groups, and technology companies). Scope distinguishes three relationship types: partners whose consumer offering Labcorp enables in the partner environment, partners that order through Labcorp OnDemand, and partners embedded in Labcorp consumer channels.

Requirements

Bachelor’s degree
7 years of experience in healthcare, digital health, diagnostics industries

Nice To Haves

1 or more years of experience working with digital health companies, telehealth platforms, functional health groups, or consumer healthcare models
1 or more years working knowledge of healthcare delivery models including value-based care, managed care, and consumer engagement strategies
1 or more years of experience with diagnostics, laboratory services, or healthcare data integration
Ability to drive results in a matrixed organization
Self-starter and can balance strategic thinking
Understanding and using AI in daily work to accelerate client research, value proposition and customizing partnership approaches
Experience designing and selling integrated programs that bundle consumer solutions and service
Executive-level customer engagement and relationship management across partner commercial and C-suite stakeholders
Account management across the full lifecycle, including business reviews, performance management, renewals, and escalation
Business development across the full cycle, from prospecting and value proposition development through negotiation, commercial structuring, and close

Responsibilities

Identify and prioritize high value partners across digital health, telehealth, and DTC ecosystems
Source and qualify opportunities based on growth potential, brand strength, and strategic fit
Own the end to end business development process from first contact through close
Craft compelling value propositions tailored to partner use cases
Lead executive conversations and complex negotiations
Structure innovative commercial models (pricing, terms, partnerships)
Partner with clinical, legal, and compliance teams to bring deals to execution
Lead integration strategy in partnership with product and IT teams
Ensure seamless onboarding and gotomarket readiness
Deliver successful launches with clear accountability for performance
Own and expand executive level partner relationships
Drive growth, optimization, and new use cases across accounts
Lead renewals, expansions, and long-term partnership strategy
Create repeatable playbooks and scalable partnership models
Collaborate across divisions, national accounts, and IT in a matrixed environment
Help define the future commercial strategy for consumer health
Achieves sales in assigned accounts or territory. Partners effectively with operational and strategic partnership teams on creating client strategy and solutions.
Develops presentations and leads client meetings
Serve as the Consumer Health point of contact for API interfaces, pricing models, and strategic terms, working through the functional teams that own each.
Achieve Consumer Health growth targets
Consistently educate and communicate the Labcorp consumer testing strategy, plan, initiatives, wins and losses
Builds and establishes high-level account relationships. Actively utilizes executive leadership, SMEs, and internal partners to identify services that add value, improve market share, and build retention within assigned accounts or territory
Builds and maintains a superior knowledge of the market and industry. Maintains an elite knowledge of the competitive landscape, including current trends and competitor activities
Owns ongoing account management for assigned Consumer Health partners, including performance against volume and revenue commitments, retention, and growth
Leads recurring partner business reviews and joint growth planning with partner executives
Assumes account ownership from the Program Director, Consumer Health, at the completion of customer onboarding, and coordinates with that role on service escalations