Executive Director, Clinical Operations

University of Miami•Miami, FL

2d•Onsite

About The Position

The Executive Director, Clinical Operations assumes responsibility for the direction and management of the assigned clinical facilities. This position oversees fiscal planning, management and patient accounting, budget and audits, disbursement, personnel management, space planning, inventory control, and general administration. Moreover, the incumbent strives to increase physician and patient satisfaction.

Requirements

Bachelor’s degree in relevant field required
Minimum 7 years of relevant experience required
Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
Ensures fiscal responsibility, and optimization of financial performance.
Ability to allocate resources and drive innovation and growth.
Proven ability to adjust to changes and leads/inspires transformational change.
Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery.
Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities.
Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.

Responsibilities

Ensures that all patient, physician, and staff complaints are appropriate addressed in accordance with University policies.
Monitors the activities and operations of the assigned units to ensure goals and objectives are met.
Develops system-wide policies and procedures, assuring best practices and consistent standardized high-quality care is provided at all locations.
Optimizes staffing models, and patient throughput and satisfaction, and ensures efficient utilization of exam room resources.
Implements new programs to create innovative approaches to care and establish best practices.
Oversees compliance with regulatory agencies and professional organizational standards.
Oversees, mentors, trains, motivates, and evaluates department staff.
Plans for future growth by assessing existing and future program needs, establishing priorities, and identifying fiscal and human resources for development.
Participates in planning, promoting, and conducting organization-wide performance improvement activities for areas of responsibility.
Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.