About The Position

Calling All Laboratory Services Visionaries! Are you a strategic healthcare leader who thrives on transforming operations, driving quality, and building integrated service models across complex healthcare systems? Do you excel at balancing financial performance, operational excellence, physician partnerships, and system-wide transformation initiatives? If so, this is an opportunity to shape the future of laboratory services across a leading integrated healthcare organization. The Role: As the Executive Director, Laboratory Services , you will serve as the key administrative leader for laboratory operations across the division, with accountability for multiple laboratories and the integration of acute and ambulatory laboratory services in support of Providence patients across the continuum of care. In partnership with the System Lab Leader, division leadership, physicians, and shared services teams, you will provide strategic, financial, and operational leadership to advance laboratory transformation initiatives, improve quality and service delivery, strengthen financial performance, and support system-wide goals. This role requires a collaborative leader who can navigate complex regulatory, political, and economic environments while successfully leading change and building alignment around a shared vision for laboratory excellence.

Requirements

  • Bachelor's Degree in Science, Laboratory Science, or a related scientific field.
  • 10+ years of leadership experience with P&L accountability in a large, complex, matrixed healthcare system or commercial laboratory environment.
  • Experience overseeing laboratory operations across multiple campuses or laboratory locations.
  • Strong understanding of laboratory operations, quality improvement, regulatory compliance, reimbursement, physician support, and service delivery.
  • Experience developing and implementing both short- and long-range business plans.
  • Demonstrated success overseeing general laboratory operations across multiple service areas.
  • Proven business management, financial planning, budgeting, and operational leadership capabilities.
  • Ability to analyze performance, manage financial outcomes, and drive productivity improvements.
  • Strong understanding of operational efficiency, resource allocation, and capital planning.
  • Ability to think strategically and translate vision into executable plans and measurable outcomes.
  • Demonstrated success developing and implementing new service delivery models and operational improvements.
  • Strong problem-solving and decision-making skills supported by data and performance metrics.
  • Experience leading organizations through significant change and transformation initiatives.
  • Ability to inspire confidence, build engagement, and help teams successfully adapt in changing environments.
  • Demonstrated flexibility and comfort navigating ambiguity, complexity, and evolving priorities.
  • Proven ability to build strong relationships with physicians, physician leaders, senior executives, operational leaders, and external partners.
  • Skilled at creating alignment across diverse teams and stakeholders.
  • Strong communication and interpersonal skills that foster trust and collaboration.
  • Ability to navigate political, regulatory, and economic challenges while maintaining focus on organizational goals.
  • Demonstrated ability to gain consensus when appropriate while making difficult decisions when needed.
  • Results-oriented leader with a focus on accountability, performance, and continuous improvement.

Nice To Haves

  • Master's Degree in Business Administration, Public Health, Health Administration, or a related discipline preferred.

Responsibilities

  • Partner with the System Lab Leader to plan, implement, and advance initiatives that transform laboratory services across the division while supporting long-term system strategies.
  • Lead the development and implementation of governance and operational models that create a more integrated, efficient, and quality-focused laboratory delivery system.
  • Collaborate with senior leaders across the health system to support long-range planning initiatives that improve patient care experiences, promote clinical excellence, and maximize system integration.
  • Provide leadership and accountability for laboratory operations, ensuring quality, efficiency, customer service, patient satisfaction, and operational performance are aligned with division and system goals.
  • Oversee laboratory financial performance, capital planning, budgeting, productivity initiatives, and KPI achievement to ensure long-term fiscal strength and sustainability.
  • Develop and implement new service delivery models, growth initiatives, and integration strategies that support quality, compliance, reimbursement, physician support, and operational effectiveness.
  • Ensure laboratory services maintain strong regulatory compliance, quality standards, and operational excellence while continuously improving processes and outcomes.
  • Collaborate with physician leadership, medical staff, and clinical teams to strengthen relationships, support laboratory clinical initiatives, and ensure services align with clinician and patient needs.
  • Work closely with IT and operational partners to leverage technology, simplify administrative processes, reduce waste, and position laboratories for future advancements and growth.
  • Lead teams through transformation by building engagement, communicating vision, fostering collaboration, and helping caregivers successfully navigate change.

Benefits

  • incentive compensation
  • benefits
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