Executive Coach

Pax8
•$150,000 - $160,000•Remote

About The Position

Pax8 is hiring a remote Executive Coach in the USA to help leaders at IT managed service providers turn ambition into action through high-impact coaching, practical business guidance, and the principles of Pax8 Academy. The coach will build trusted one-to-one relationships with a portfolio of partners, challenge their thinking, create accountability, and help them make meaningful progress toward business goals. The role combines commercial experience and practical managed services insight with thoughtful challenge, structured accountability, and genuine curiosity. It also includes sharing partner insights with the Pax8 Academy Content team, developing coaching expertise, maintaining accurate records, and contributing to peer-group facilitation, instructor development, and relevant industry events.

Requirements

  • Extensive leadership or management experience within an IT managed service provider (MSP).
  • Practical familiarity with professional services automation platforms used by IT providers, such as ConnectWise, Halo, or Kaseya.
  • Broad understanding of IT applications, software, and the business processes behind a successful technology organization.
  • Ability to build credibility with senior leaders, listen deeply, ask meaningful questions, and offer candid, actionable challenge.
  • Proven experience helping people translate strategy into priorities, decisions, and measurable action.
  • Confidence navigating difficult conversations and resolving conflict constructively.
  • Excellent organization, presentation, client-service, and written communication skills.
  • Ability to identify future possibilities and help others convert them into meaningful strategies.
  • Commitment to continuous learning and developing one's professional practice.
  • Genuine desire to develop others while respecting that leaders and businesses start from different places.
  • Willingness to attend relevant industry events.
  • Bachelor's degree in a related field or equivalent professional experience.
  • Valid right to work in the USA.

Nice To Haves

  • Experience with the Entrepreneurial Operating System or another structured business operating system.

Responsibilities

  • Build coaching relationships with a diverse portfolio of managed service provider leaders, adapting to individual needs while keeping progress and accountability central.
  • Help clients identify priorities, challenge assumptions, navigate obstacles, and turn strategy into achievable outcomes.
  • Apply practical managed services insight to one-to-one conversations and connect business principles with the realities leaders face.
  • Build clients' capabilities so they can apply coaching approaches independently.
  • Identify themes and insights that can inform partner-facing thought leadership with the Pax8 Academy Content team.
  • Develop coaching knowledge, including the Entrepreneurial Operating System and other business coaching practices.
  • Maintain clear, accurate, and timely records of coaching activity, outcomes, and time.
  • Contribute to peer-group facilitation and instructor development.
  • Represent Pax8 at relevant industry events and connect with partners and the wider industry.

Benefits

  • 401(k) with company match.
  • Medical, dental, and vision coverage.
  • Employee Assistance Program (EAP).
  • Employer-paid life, AD&D, short-term disability, and long-term disability insurance.
  • Flexible open PTO.
  • Paid sick leave.
  • Paid parental leave.
  • RTD EcoPass for eligible Colorado-based employees.
  • Internal development hub and access to Learning & Development trainers.
  • Access to AI-powered tools, mentors, and cross-continent collaboration.
  • Base salary of $128,000 per year, with on-target earnings of $150,000–$160,000 per year based on client portfolio.
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