Executive - Client Relationship

Cushman & Wakefield•Crest Condominium Association, FL

About The Position

This role involves managing visitor and telephone communications, coordinating facilities management services, operating the EPABX system, and liaising with contractors for system maintenance. The position requires assisting with VIP visits, client meetings, mail management, and staff travel arrangements. It also includes coordinating with the security team for access badges and promptly reporting any issues with office equipment or systems to the Help Desk/FM. The role also entails implementing C&W procedures and EH&S standards, and maintaining inter-departmental communication.

Requirements

  • Experience operating EPABX system.
  • Experience with mail management.
  • Experience with data entry.
  • Experience with vendor bill verification.
  • Experience with car/hotel bookings.
  • Experience coordinating with security teams for access badges.
  • Familiarity with telecommunication agencies.
  • Knowledge of C&W procedures.
  • Knowledge of EH&S standards.
  • Strong communication skills for inter-departmental contact.

Responsibilities

  • Handling visitors and telephone calls.
  • Coordinating FM services for interviews, meetings, and common areas.
  • Operating the EPABX system.
  • Liaising with contractors for EPABX system malfunctions and software issues.
  • Receiving and guiding visitors to the office premises.
  • Continuously updating the employee list of telephone numbers and addresses.
  • Assisting FM in organizing VIP visits and important client meetings.
  • Coordinating the printing of employee visiting cards.
  • Assisting the AFM in data entry and vendor bill verification.
  • Assisting in mail management.
  • Making car/hotel bookings for staff.
  • Coordinating with the Security Team for access badge activation/deactivation.
  • Promptly notifying help desk/FM about observed issues.
  • Promptly informing the Help desk/FM about any office equipment problems.
  • Liaising with telecommunication agencies as required.
  • Implementing all C&W procedures as directed by FM.
  • Assisting FM in implementing EH&S standards.
  • Maintaining inter-departmental contact according to communication guidelines.
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