Executive Client Partner|TMT

Publicis Groupe•New York, NY

3d•Hybrid

About The Position

As an Executive Client Partner, you will oversee a portfolio of our most strategic relationships within the Technology, Media & Telecommunications (TMT) vertical, including a flagship global telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business outcomes. This role represents a rare opportunity to lead one of Publicis Sapient’s most significant global telecom partnerships working directly with C-suite leadership at one of the world’s largest telecommunications companies. You will operate at the intersection of industry transformation and executive influence, shaping both client outcomes and the future direction of our TMT practice.

Requirements

15+ years of experience working within or selling into the telecommunications industry
Proven track record of managing and growing large, complex client portfolios
Experience owning and operating a $40M–$80M+ P&L with accountability for financial performance
Deep telecom expertise across network and platform modernization (including OSS/BSS) and digital customer platforms
Strong understanding of AI capabilities and their application in business transformation
Exceptional leadership, communication, and negotiation skills with the ability to influence at the executive level
Experience developing and executing strategic account plans that drive long-term client value
Strong analytical and problem-solving capabilities with a data-driven approach to decision-making
Bachelor’s or Master’s degree in Business, Technology, or related field (MBA preferred)

Nice To Haves

Experience leading large-scale digital transformation programs within global telecommunications organizations
Broad exposure to enterprise-scale transformation across the TMT sector
A strong network of senior telecom executives and industry leaders
Demonstrated external thought leadership through executive briefings, industry forums, or published points of view

Responsibilities

Lead engagement strategy across strategic telecom accounts, aligning business objectives, operational priorities, and digital transformation goals
Lead engagement with one of the world’s largest telecom operators, influencing multi-billion-dollar transformation agendas
Partner directly with C-suite stakeholders (CEO, CTO, CIO, CMO) to shape long-term strategy and execution
Build and sustain long-term executive relationships, establishing governance, operating cadence, and alignment on strategic priorities
Serve as a visible industry thought leader by shaping POVs on AI-driven telecom transformation and representing Publicis Sapient across executive forums, client engagements, and market-facing publications
Drive revenue growth by identifying and shaping opportunities across emerging technologies, network transformation, digital platforms, and customer experience innovation
Partner with internal strategy, experience, engineering, and data leaders to define and execute account roadmaps that deliver measurable business impact
Own client satisfaction and delivery outcomes, ensuring alignment to scope, quality, and value expectations
Lead executive conversations on AI-enabled transformation, translating emerging capabilities into tangible business value, roadmaps, and commercial opportunities
Advise telecom clients on transformation priorities such as network modernization, OSS/BSS, digital customer experience, and monetization strategies
Champion the client internally, aligning cross-functional stakeholders and removing barriers to execution
Lead contract negotiations and commercial strategy to strengthen long-term partnerships
Mentor and develop high-performing, client-facing teams to drive accountability and continuous improvement