Executive Assistant

Boston Consulting Group•Mountain View, CA

7d•$88,000 - $109,000•Hybrid

About The Position

Boston Consulting Group (BCG) is seeking an Executive Assistant (EA) to support Managing Director & Partners (MDPs) in their Silicon Valley - Mountain View, CA office. This role is crucial for ensuring MDPs have the necessary support to serve clients and meet internal commitments. The EA will anticipate needs, manage complex schedules, handle end-to-end travel planning, and track time and expenses. The position involves a 30-day in-office onboarding period, followed by a hybrid work model requiring 3 to 5 days in the office per week. BCG emphasizes in-person work for culture, mentorship, and professional development. EAs contribute to office culture, collaborate with Business Services Team (BST) members, and serve as role models for junior administrative staff. The role offers growth opportunities in event planning, affiliation engagement, case team logistics, client relationship building, and time management optimization. BCG fosters a supportive environment with real-time feedback, curiosity, and empowerment, allowing for learning from mistakes. Career growth at BCG is driven by the individual's investment and alignment with business needs.

Requirements

Bachelor's degree, strongly preferred.
Demonstrated leadership and/or customer service experience.
Minimum of 3 years of experience in a fast-paced environment, supporting senior executives, strongly preferred.
High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service.
Strong intellectual curiosity – a hunger and desire to always be learning, experiencing, and growing.
Insightful – drives the business forward by connecting the dots.
Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner.
Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure.
Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity.
Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done.
Dedicated to our values – open and inclusive to all members of the team and support them as equals.
Committed to improving the status quo – willing to ask questions or make suggestions.
Good judgment – highly professional and diplomatic, knows when to ask for help or advice, is perceptive and practical.
Trustworthy – able to handle confidential information.
Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment.
Self-motivated – a "can-do" demeanor with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities.
Passion – hone your “superpower” and bring your true authentic self to work.

Responsibilities

Manage case team logistics.
Manage complex schedules, including internal and external meetings.
Provide end-to-end ownership of travel planning.
Keep track of time and expenses.
Support administrative aspects of MDP internal commitments, including practice area activities, BCG leadership committees, and recruiting.
Build effective working relationships with MDPs, clients and their assistants, EA and AA peers, and BST peers and internal resources.
Assist with account planning and client relationship management.
Conduct research and gather information.
Assist with the creation and preparation of client team materials, including slides, proposals, and onboarding decks, involving proofreading and copying/binding.
Perform other duties as assigned or required, including some personal support.
Act as a thought partner and trusted advisor to MDPs, their teams, and others at BCG.
Keep MDPs informed of critical information.
Guide MDPs in making decisions about the use of their time.
Take initiative to bring important items to the forefront for MDPs.
Actively participate in office life and collaborate across functions to help fellow Business Services Team (BST) members.
Serve as role models to more junior members of the Admin team.

Benefits

Total compensation includes base salary, annual discretionary performance bonus, retirement contribution, and a market-leading benefits package.
Base salary range: $88,000 - $109,000.
Discretionary bonus of up to 12%.
Retirement contribution starts at 5% and moves to 10% after 2 years.
Zero dollar ($0) health insurance premiums for employees, spouses, and children.
Low $10 (USD) copays for doctor visits, urgent care visits, and prescriptions for generic drugs.
Dental coverage, including up to $5,000 in orthodontia benefits.
Vision insurance with coverage for both glasses and contact lenses annually.
Reimbursement for gym memberships and other fitness activities.
Fully vested Profit Sharing Retirement Fund contributions made annually.
Option for employees to make personal contributions to a 401(k) plan.
Paid Parental Leave.
Family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
Generous paid time off including 12 holidays per year.
Annual office closure between Christmas and New Years.
15 vacation days per year.
Paid sick time on an as needed basis.