Executive Assistant

Goodwin•Columbus, OH

13d

About The Position

Brokers move fast. Throughout the day, they are responding to client requests, sourcing aircraft options, coordinating with operators, negotiating pricing, and organizing trip logistics. Each request can involve dozens of moving parts, and details change frequently. Executive Assistants in this role help the brokers stay organized, responsive, and focused on high-value work. Rather than managing every logistical and administrative detail themselves, brokers partner with an Executive Assistant who helps track requests, manage communication, coordinate details, and ensure that nothing slips through the cracks. This role acts as an operational extension of the broker. By managing communication flow, organizing information, and coordinating details across multiple parties, you help ensure that brokers can move quickly and confidently while maintaining the high level of service their clients expect. As Goodwin grows, this role helps ensure that the brokers supported through our platform are able to operate with greater efficiency, organization, and responsiveness.

Requirements

3+ years of experience as an Executive Assistant, Administrative Assistant, Operations Coordinator, or similar support role.
Strong organizational skills and exceptional attention to detail.
Clear and professional written communication skills.
The ability to manage multiple priorities and shifting requests throughout the day.
Comfort working in a fast-paced environment where responsiveness and accuracy both matter.
Strong judgment and the ability to prioritize when multiple requests compete for attention.
Comfort working across communication tools such as email, Slack, and shared systems.
A proactive mindset. You enjoy anticipating needs and helping others stay organized.
Authorization to work in the United States without current or future employer sponsorship.

Nice To Haves

Experience supporting executives in fast-moving environments, travel coordination, aviation, or client services is helpful but not required.

Responsibilities

Monitoring inbound trip requests and helping brokers track active opportunities
Drafting and sending communications on behalf of brokers to clients, operators, and partners
Organizing aircraft options, quotes, and trip details so brokers can quickly review and respond
Coordinating logistics such as passenger information, trip notes, and scheduling details
Managing broker calendars and coordinating calls with clients, operators, or internal teams
Tracking ongoing deals and ensuring key details are documented and easily accessible
Helping manage inbox flow and ensuring important requests receive timely follow-up
Supporting the broker during busy periods by organizing information and maintaining clarity across multiple conversations
Maintaining accurate records of trip details and communications within Goodwin’s systems
Communicating clearly with internal teams when information or coordination is needed