EXECUTIVE ASSISTANT

City of New York • New York, NY

9d • $66,067 - $71,246 • Onsite

About The Position

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing-all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Operations oversees the day-to-day operations of the agency’s Single Adult, Adulty Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. This Division is responsible for making sure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs. The New York City Department of Homeless Services is seeking an experienced Administrative Director of Social Services NM to serve as Executive Assistant to the Associate Commissioner in the Transitional Services Unit of the Shelter Operations Division. This role is a critical project management and operational support position within a unit responsible for overseeing over 100+ shelters serving homeless families with children and pregnant women across all five boroughs. These sites are operated by more than 50+ nonprofit providers contracted by the DHS.

Requirements

• Permanent in the Administrative Director of Social Services Civil Service Title or permanent in a comparable title eligible for 6.1.9 title change or reachable with the score of 100 on the Open Competitive Administrative Director of Social Services Exam (# 1121).
• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services.
• Education and/or experience equivalent to the above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described above.

Responsibilities

• Serve the Associate Commissioner in the Transitional Services Unit of the Shelter Operations Division.
• Lead the planning, coordination, and execution of key initiatives and operational priorities for Transitional Services.
• Manage timelines, deliverables, and communications across multiple stakeholders and teams.
• Act as a project lead on cross-functional assignments, ensuring effective collaboration across internal divisions and external city agencies.
• Represent the office in internal and external forums, often managing high-level communications and supporting interagency initiatives.
• Monitor progress on program goals, flag emerging issues, and ensure alignment with broader agency objectives.
• Play a key role in supporting project implementation and performance monitoring efforts.
• Work independently to drive progress, resolve operational challenges, and contribute to continuous improvement across key initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager