Executive Assistant

Sierra HR Partners•Madera, CA
•Onsite

About The Position

Riverside Management & Financial Services, Inc. is hiring an Executive Assistant who will provide support to the Association’s management team and assist with the day-to-day operation of the community. The Executive Assistant would serve as a professional point of contact for homeowners, vendors, contractors, and board members.

Requirements

  • Administrative, customer service, property management or community association experience are highly desirable.
  • Experience HOA or community associations is preferable.
  • Ability to multitask and prioritize tasks.
  • Excellent verbal and written communication skills with an ability to adjust tone as necessary.
  • Comfortability engaging with members while maintaining clear professional boundaries.

Responsibilities

  • Provide general administrative and clerical support to the community management team.
  • Answer phone calls, respond to emails, and assist homeowners and residents with questions and requests.
  • Prepare, format, distribute, and maintain correspondence, notices, newsletters, forms, and other Association communications.
  • Maintain accurate electronic and physical records, files, logs, and databases.
  • Assist with processing homeowner requests, work orders, architectural applications, maintenance requests, and other Association-related documents.
  • Coordinate with vendors and contractors regarding service requests, scheduling, access, invoices, and follow-up.
  • Assist with Board of Directors and committee meetings by preparing agendas, meeting materials, sign-in sheets, packets, and minutes as needed.
  • Track deadlines, follow-ups, inspections, homeowner requests, and outstanding items to ensure timely completion.
  • Assist with violation and compliance documentation, including preparing notices, maintaining records, and tracking correspondence.
  • Assist with processing invoices, purchase orders, receipts, and other financial or administrative documentation.
  • Maintain calendars and assist with scheduling meetings, inspections, vendor appointments, and community events.

Benefits

  • health
  • vision
  • dental
  • 401(k) with employer matching
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