Executive Assistant (Sales & Operations Support)

Refreshed Tech • Ashley, IN

1d • Onsite

About The Position

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Company Executive in driving daily business operations. This role plays a critical part in ensuring efficiency across sales, procurement, and account management workflows, supporting the full lifecycle from sales order creation through purchasing, fulfillment, and vendor/customer coordination of new accounts. The ideal candidate is highly resourceful, anticipates needs, and can manage multiple priorities while maintaining a high level of accuracy and professionalism in a fast-paced environment.

Requirements

• 5+ years of experience in Executive Assistant, Sales Support, Procurement Support, or Operations roles
• Experience supporting senior leadership
• Hands-on experience with ERP/CRM systems (e.g., NetSuite, SAP, Salesforce, or similar)
• Proficiency in Microsoft Office / Google Workspace
• Strong organizational, multitasking, and time management skills
• High attention to detail and ability to manage confidential information
• Highly proficient in Excel, required
• Organization skills
• Strong phone, email and in-person communication
• High-paced, operations environment supporting procurement and sales execution
• Requires strong prioritization and ability to manage shifting deadlines
• High interaction with leadership, vendors, and internal teams

Nice To Haves

• Experience in procurement, supply chain, or distribution environments
• Familiarity with order processing, purchasing workflows, and inventory coordination
• Experience in multi-channel sales environments (e-commerce + wholesale)
• Exposure to vendor management and supplier coordination

Responsibilities

• Prepare reports, presentations, and business communications
• Track action items, priorities, and deadlines to ensure timely execution
• Serve as a liaison between leadership, internal teams, vendors, and customers
• Provide direct administrative support to the Company Executive including calendar management, meeting coordination, and travel arrangements
• Assist with new sales order entry, tracking, and updates within ERP/CRM systems
• Support quote preparation, pricing coordination, and customer communications
• Maintain customer records, agreements, and documentation
• Monitor order progress and proactively communicate status updates
• Assist with issue resolution and customer follow-ups
• Create and manage new purchase orders (POs) aligned with procurement strategy
• Coordinate with vendors on pricing, availability, and delivery timelines
• Track procurement lifecycle from PO issuance through receipt and reconciliation
• Support supplier communication and relationship management
• Assist in monitoring inbound inventory and delivery schedules
• Support full transaction lifecycle: New Sales Order → Purchase Order → Shipment → Invoice → Payment → Returns/RMA
• Ensure accuracy and consistency across all documentation and systems
• Identify, troubleshoot, and escalate delays or discrepancies
• Coordinate cross-functionally with warehouse, finance, and operations teams
• Generate reports related to sales activity, procurement status, and order flow
• Assist leadership in tracking KPIs such as order volume, vendor performance, and turnaround times
• Maintain organized filing systems and operational documentation
• Identify opportunities to improve administrative and workflow efficiencies

Benefits

• Medical Benefits after 60 days
• 401k eligible after 60 days and at 6 months with employer pre-tax match of 4.5% with 5% contribution
• Paid Company Holidays: Refreshed Tech observes the following paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Paid Time Off (PTO): PTO begins accruing after 90 days of employment. Accrual is based on years of service: 0–1 year — 88 hours annually, 2+ years — 96 hours annually

What This Job Offers

• Job Type: Full-time
• Career Level: Senior