Executive Assistant to Regional President

PNC • Grand Rapids, MI

8d • Onsite

About The Position

Performs a broad, diverse, highly professional set of administrative support functions for the Regional President (RP) and Client and Community Relations (CCR) team. Takes ownership of calendar management, including advance planning, adjusting calendars to address urgent requests, and managing incoming calendar invites and emails. Applies appropriate judgment and determines when to seek input directly from the executives and/or team being supported. Under limited direction, supports team and leadership meetings as they engage with both internal stakeholders and external clients. This includes both in-person and virtual meeting coordination and logistics, such as ensuring technology availability, accessibility, slide sharing, agenda distribution, as well as assisting with notes and follow-up actions. Coordinates all travel arrangements expeditiously, accurately and in a cost-effective manner. Manages all aspects of a complete itinerary (meeting times, special events, socials, dinners), transportation logistics and required travel documents. Effectively manages expense reports to ensure timely submission, inclusion of all required detail and complete accuracy. Participates in volunteerism efforts and client events. This involves interactions with employees and executive leadership at both the market and enterprise levels. Provides support in areas related to events, foundation grants, reporting, administration of market’s PNC-owned tickets for client entertainment, and market calendars. Independently completes additional projects and special assignments that could include tactical execution items in support of day-to-day operations, professional presentations, information gathering, on-boarding, budget/process planning, and following-up on key decisions while ensuring absolute confidentiality of all sensitive information and communications.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors degree
• Accuracy and Attention to Detail
• Confidentiality
• Decision Making and Critical Thinking
• Desktop Tools
• Effective Communications
• Flexibility and Adaptability
• Listening
• Office Administration

Nice To Haves

• Calendar Management
• Office Administration
• Organizing
• Presentation Development
• Prioritization
• Researching

Responsibilities

• Calendar management, including advance planning, adjusting calendars to address urgent requests, and managing incoming calendar invites and emails.
• Support team and leadership meetings, including in-person and virtual meeting coordination and logistics.
• Coordinate all travel arrangements expeditiously, accurately and in a cost-effective manner.
• Manage all aspects of a complete itinerary, transportation logistics and required travel documents.
• Effectively manage expense reports to ensure timely submission, inclusion of all required detail and complete accuracy.
• Participate in volunteerism efforts and client events.
• Provide support in areas related to events, foundation grants, reporting, administration of market’s PNC-owned tickets for client entertainment, and market calendars.
• Independently complete additional projects and special assignments.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Executive