Executive Assistant
RYOBI DIE CASTING INC USA•Shelbyville, IN
•Onsite
About The Position
This role involves directing customer and supplier quality functions, managing data collection from both internal and external partners. It requires building trust-based partnerships with customers, conducting technical investigations, and driving continuous improvement across die casting, machining, and finishing operations.
Requirements
- Technical Bachelor's degree
- Technical Associate's degree plus 1 year of work experience
- 3 years of work experience
Responsibilities
- Address product issues (die casting, machining, finishing) at our facility and at the customer's site
- Monitor customer rejects and complaints; compile and distribute data internally
- Develop and maintain trusted partnerships with customers through regular communication and support
- Train and mentor Ryobi Quality Representatives in the field as assigned
- Assist with process and quality training for RDC personnel
- Conduct and track progress of 8D, CAR, and PAR reports
- Present and explain reports in detail to customers; support 8D champion with development
- Visit customer and supplier plants as needed for on-site support and assessment
- Develop, train, and direct quality methods and best practices
- Comply with all RDC safety and company policies
- Perform special projects and other duties as assigned
Benefits
- On-Site Health Clinic (no-cost access for all employees)
- Tuition Reimbursement
- US Department of Labor Apprenticeship Programs (Company Paid)
- Comprehensive Healthcare Benefits
- Employee Tool Purchase Plan
- Company-Paid Uniforms
- Annual Profit Incentive Program
- 401(k) with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
