Executive Assistant

CUC Corporate Brand•Yulee, FL

2d•Hybrid

About The Position

Provides proactive, high-quality administrative support to a portfolio of approximately five to seven AVP- and VP-level officers while serving as back-up support for Senior Leadership Team (SLT) executives. The Executive Assistant protects leaders’ time, coordinates complex schedules and logistics, prepares leaders for meetings, and ensures confidential and time-sensitive matters are handled with sound judgment, discretion, accuracy, and follow-through. The role works closely with the Senior Executive Assistant and administrative support team to provide seamless coverage, consistent service, and coordinated support across the organization.

Requirements

High school diploma or equivalent required.
Minimum five years of progressively responsible administrative support experience, including experience supporting multiple senior leaders in a fast paced, complex environment.
Exercises independent judgment in prioritizing executive and organizational priorities.
Determines appropriate responses to administrative and operational issues.
Acts on behalf of assigned executives within established authority.
Independently resolves issues and recommends solutions impacting executive effectiveness.
Knowledge of executive-level administrative support, office operations, and business correspondence.
Knowledge of calendar management, meeting coordination, travel arrangements, and expense reporting.
Knowledge of records management, confidentiality requirements, and professional office practices.
Proficient knowledge of Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.
Strong organizational, prioritization, and time management skills.
Excellent written and verbal communication, proofreading, and customer service skills.
Skilled in managing multiple priorities, solving problems, and maintaining attention to detail.
Strong interpersonal and technology skills with the ability to build effective working relationships.
Ability to work independently, exercise sound judgment, and maintain confidentiality.
Ability to anticipate needs, adapt to changing priorities, and meet deadlines.
Ability to coordinate activities across departments and support multiple leadership levels.
Ability to provide accurate, responsive support while managing competing demands with minimal direction.
Standard driver’s license

Nice To Haves

Associate degree in business administration, office administration, or a related field preferred.
An equivalent combination of education and relevant experience may be considered.
Experience providing executive-level back-up support preferred.

Responsibilities

Prioritize complex calendars for five to seven assigned AVP/VP officers, including recurring meetings, cross-functional commitments, external appointments, and schedule changes; proactively identify conflicts and recommend solutions.
Serve as back-up for SLT executive related tasks as delegated by Senior EA.
Coordinate domestic travel and related logistics, including itineraries, transportation, lodging, meeting details, and changes; prepare and submit accurate expense reports in accordance with company requirements.
Plan and coordinate internal and external meetings, including scheduling, agendas, materials, rooms or virtual platforms, catering, technology, attendee communications, and follow-up actions.
Coordinate department and leadership events, site visits, team meetings, and special projects, partnering with Office Managers, Shared Services Administrators, Facilities, IT, and other internal resources as needed.
Contribute to a consistent administrative support model by documenting procedures, sharing coverage information, supporting continuous improvement, and providing reliable cross-coverage during absences or periods of high demand.
Serve as a trusted point of contact for assigned officers, employees, business partners, and external stakeholders; appropriately triage requests, resolve routine matters, and escalate issues requiring leader attention.
Provide back-up administrative support for SLT executives as assigned, executing calendar, travel, expense, meeting, and event logistics in coordination with the Senior Executive Assistant and established service expectations.
Maintain organized electronic records, calendars, and administrative files; handle sensitive business and personnel information with a high degree of confidentiality and discretion.
Assist with departmental communications, recognition activities, onboarding logistics, and other team initiatives.
Provide administrative assistance for enterprise events or special assignments based on business needs.
Support process documentation, service tracking, and administrative metrics used to evaluate workload and service delivery.
Participate in administrative team meetings, training, and knowledge-sharing activities.
Perform other related duties as assigned.