Executive Assistant, Customer Services, Cary, NC

Siemens Healthineers
$62,470 - $85,899Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are seeking a highly strategic, proactive, and detail-oriented Executive Assistant to support a senior executive and help drive operational excellence across the organization. This role combines exceptional executive support with strong business acumen, organizational leadership, and cross-functional coordination. The ideal candidate is a trusted partner who can seamlessly manage executive priorities, anticipate needs, drive follow-through on critical initiatives, and serve as a connector across teams. This individual must be able to operate with a high degree of professionalism, discretion, sound judgment, and agility in a fast-paced environment.

Requirements

  • Bachelor’s degree or equivalent experience preferred.
  • 7+ years of experience supporting senior executives, with experience in a business operations, program management, or chief of staff-type capacity preferred.
  • Proven ability to manage multiple priorities with strong attention to detail and follow-through.
  • Strong business judgment and the ability to anticipate needs and solve problems proactively.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to influence without authority and work effectively across all levels of an organization.
  • High level of discretion, professionalism, and emotional intelligence.
  • Strong proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, Excel, and Teams.
  • Experience preparing executive-level presentations, meeting materials, and communications.
  • Strong organizational, project management, and stakeholder management skills.

Responsibilities

  • Manage the executive’s complex calendar, prioritizing meetings and ensuring alignment with business priorities.
  • Coordinate domestic and international travel arrangements, including detailed itineraries, logistics, and expense reporting.
  • Prepare the executive for meetings by developing agendas, briefing materials, presentations, and follow-up actions.
  • Draft, edit, and manage communications on behalf of the executive, including emails, memos, and presentations.
  • Serve as the primary point of contact for internal and external stakeholders interacting with the executive.
  • Manage confidential and sensitive information with the utmost discretion and professionalism.
  • Partner closely with the executive to drive strategic priorities, track key initiatives, and ensure timely execution.
  • Facilitate leadership team meetings, including agenda development, capturing decisions and action items, and monitoring follow-up.
  • Support business planning processes, including annual planning, goal setting, and organizational rhythms.
  • Coordinate cross-functional projects and initiatives, ensuring alignment, accountability, and progress across stakeholders.
  • Help identify, escalate, and remove barriers to execution on critical priorities.
  • Develop and maintain operating cadences, dashboards, trackers, and reporting mechanisms to support decision-making.
  • Provide thought partnership to the executive on team effectiveness, communications, organizational planning, and operational improvements.
  • Help drive effective communication across the executive’s organization, including leadership updates, town halls, team meetings, and all-hands materials.
  • Support special projects, offsites, leadership events, and team engagement activities.
  • Partner with cross-functional teams such as HR, Finance, Communications, and Operations to coordinate initiatives and deliverables.
  • Monitor deadlines and commitments, ensuring alignment between priorities, resources, and execution.
  • Continuously improve processes, systems, and ways of working to enhance organizational effectiveness.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
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