Executive Assistant

Boston Consulting GroupAtlanta, GA
$71,000 - $79,667Hybrid

About The Position

Boston Consulting Group (BCG) is a strategy consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG has been recognized for its workplace culture, ranking highly in "Best Firms to Work For" and "Best Places to Work" surveys. This role is crucial to the office's success, acting as the backbone for Managing Director & Partners (MDPs) by ensuring they have the resources needed to serve clients and meet internal goals. The position involves anticipating needs, proactively preventing problems, and managing various administrative tasks including scheduling, travel arrangements, case team logistics, time and expense tracking, and keeping pace with the consulting team's demands. The role begins with a 60-day in-office onboarding period, followed by a hybrid work model where team members are expected to be in the office 3 to 5 days per week. BCG emphasizes in-person work for culture, mentorship, and professional development, fostering a dynamic and collaborative environment. EAs contribute to the office culture, collaborate across functions, and serve as role models for junior administrative staff. BCG supports employee growth, with former EAs progressing to Senior Executive Assistant roles, moving into Practice Areas, managing teams, or rotating through other functions. Career development at BCG is driven by the individual's investment, skills, desires, and the business's needs.

Requirements

  • Bachelor's degree, strongly preferred
  • Demonstrated leadership and/or customer service experience
  • Minimum of 3 years of experience in a fast-paced environment (extremely fast paced!), supporting senior executives, strongly preferred
  • High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service
  • Strong intellectual curiosity – a hunger and desire to always be learning, experiencing, and growing
  • Insightful – drives the business forward by connecting the dots
  • Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
  • Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure
  • Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity
  • Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done
  • Dedicated to our values – open and inclusive to all members of the team and support them as equals
  • Committed to improving the status quo – we respect and hire people who are willing to ask questions or make suggestions, even if it is turned down
  • Good judgment – highly professional and diplomatic (dealing with consultants who can be very demanding at times can be a challenge, but a challenge you're up for), knows when to ask for help or advice, is perceptive and practical
  • Trustworthy – a vault (you will be privy to confidential information)
  • Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
  • Self-motivated – a "can-do" demeanor with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities
  • Passion – hone your “superpower” and bring your true authentic self to work

Responsibilities

  • Owns and drives calendar/complex meeting scheduling
  • Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
  • Processing timesheets and expenses on a timely basis
  • Supporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
  • Building effective working relationships with key stakeholders (MDPs, Clients and their Assistants, EA and AA peers, BST peers and internal resources)
  • Proactively leaning in to support high leverage activities for MDPs (assisting with account planning and client relationship management, conducting research and gathering information, assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding)
  • Acting as a thought partner and trusted advisor to MDPs, their teams and others at BCG
  • Keeping them informed of critical information they may not be aware of
  • Guiding them toward making right decisions about use of time
  • Taking initiative to bring things "from the back burner to the front burner" for MDPs
  • Performing other duties as assigned or required, including some personal support; responsibilities will vary

Benefits

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis
  • Annual discretionary performance bonus
  • Retirement contribution (starts at 5% and moves to 10% after 2 years)
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