Executive Assistant to the Provost

James Madison UniversityHarrisonburg, VA
$66,000 - $72,000Onsite

About The Position

The Office of the Provost at James Madison University invites applications for the position of Executive Assistant to the Provost. This position provides comprehensive, executive-level assistance to the Provost and Senior Vice President for Academic Affairs with primary emphasis on increasing the efficiency and effectiveness of the office. The successful candidate will join a dynamic and fast-paced office that provides direction and support to the faculty and staff of Academic Affairs as we work toward the achievement of JMU’s academic mission.

Requirements

  • demonstrated excellent administrative practices and procedures including calendar scheduling
  • strong interpersonal skills and customer service experience
  • excellent verbal and written communication skills
  • successful experience in interpretation of policies and procedures
  • proven ability to accurately record meeting notes and minutes
  • demonstrated ability to organize and plan events
  • professionalism and adaptability
  • the ability to organize, prioritize and multi-task
  • demonstrated typing and data entry skills and computer knowledge in a Windows-based environment and proficiency using Microsoft Office
  • the ability to work independently and as part of a team
  • exceptional attention to detail and accuracy
  • the ability to manage confidential and sensitive information

Nice To Haves

  • experience preparing presentations and speeches preferred

Responsibilities

  • Provide comprehensive administrative and organizational support to the Provost that includes managing intricate meeting scheduling; organizing complex travel arrangements and reimbursements; shepherding the annual Promotion and Tenure process; supporting the recruitment processes for direct reports to the Provost; and facilitating committee and task force work through correspondence, website maintenance, and report collection.
  • Assist with a wide range of divisional correspondence and strategic communications.
  • Exercise independent judgment to address shifts in priorities and crisis situations.
  • Ensure deadlines and priorities are met.
  • Compose, edit, and refine documents.
  • Keep the Provost informed and updated regarding concerns, issues, and problems within the division.
  • Respond to inquiries from state, federal, and national offices.
  • Mediate concerns from parents, students, faculty, and staff.
  • Manage internal and external inquiries with professionalism and discretion.
  • Coordinate responses across units to resolve complex concerns, aligning communications with university and division policies and priorities.
  • Serve as the recording secretary for the Board of Visitors' Academic Excellence Committee.
  • Develop and distribute materials for the committee prior to the Visitors arrival on campus in cooperation with the Office of the President; interact with the Visitors and other high-level managers during the meetings.
  • Gather and distribute support materials prior to division meetings involving the Provost.
  • Attend high-level meetings as required by the Provost.
  • Engage with academic leaders in preparation for and during the meetings.
  • Record meeting notes and minutes as necessary.
  • Manage and track division projects and assignments to ensure deadlines and priorities are met.
  • Supervise and support the planning and coordination of major special events, including complex and diverse functions such as dinners with state officials and faculty/staff award ceremonies for the division.
  • Support the development of talking points including specific recognitions from the Provost.
  • Supervise the Events and Communications Support Specialist position.
  • Oversee and support travel arrangements for the Provost.

Benefits

  • paid vacation
  • sick leave
  • parental leave
  • community service leave
  • 19 paid holidays annually
  • high-quality health insurance options
  • retirement benefits through the Virginia Retirement System
  • tuition waiver program for undergraduate and graduate courses taken at JMU
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