About The Position

Provide high-level administrative, organizational, and operational support to ensure the executive’s day-to-day activities run smoothly. Act as the primary point of contact, manage schedules, coordinate meetings, handle communication, and maintain a high level of confidentiality and professionalism. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Requirements

  • A minimum of a bachelor's degree
  • 2–5 years of experience in administrative or executive support roles
  • Excellent communication and writing skills
  • Strong organizational and time-management abilities
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to multitask and work under pressure
  • Strong interpersonal and problem‑solving skills
  • Professionalism, integrity, and reliability

Nice To Haves

  • Prior experience supporting senior leadership is an added advantage
  • Experience in corporate environments preferred

Responsibilities

  • EXECUTIVE SUPPORT & DIARY MANAGEMENT Manage the executive’s calendar, schedule appointments, and prioritize engagements.
  • Coordinate internal and external meetings, ensuring all logistics are in place.
  • Prepare meeting agendas, take minutes, and follow up on action items.
  • COMMUNICATION & CORRESPONDENCE Act as the first point of contact for calls, emails, and inquiries.
  • Draft, review, and proofread emails, memos, letters, and reports.
  • Maintain professional communication on behalf of the executive.
  • TRAVEL & LOGISTICS MANAGEMENT Plan and book travel itineraries, flights, accommodation, transport, visas.
  • Prepare travel schedules, briefing documents, and expense claims.
  • OFFICE & ADMINISTRATIVE COORDINATION Organize and maintain filing systems, databases, and confidential documents.
  • Manage office supplies, equipment, and administrative workflows.
  • Support with budgeting, requisitions, and procurement of office items.
  • INFORMATION & TASK MANAGEMENT Track deadlines, deliverables, and pending tasks for the executive.
  • Conduct basic research and prepare summaries or presentations when needed.
  • Ensure timely reminders, follow-ups, and updates.
  • STAKEHOLDER ENGAGEMENT Liaise with internal teams, clients, and external partners on behalf of the executive.
  • Maintain strong professional relationships and uphold the executive’s reputation.
  • Coordinate department activities, workshops, and events.
  • DEPARTMENT COORDINATION Coordinate departmental plans, activities, and operational requirements.
  • Support in organizing departmental reviews, reporting, and performance tracking.
  • Serve as a central communication link between the executive and department staff.
  • Ensure smooth workflow, timely dissemination of information, and task follow-up within the department.
  • CONFIDENTIALITY & PROFESSIONAL CONDUCT Handle confidential information with discretion.
  • Exercise sound judgment and maintain professionalism in all interactions.
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