Executive Assistant to CRO & NYC Office Assistant

Laurel • New York, NY

12d • Onsite

About The Position

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.
Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.
About the Role
We’re hiring an Executive Assistant to the CRO who will also help run the experience of our New York office.
This is not a traditional EA role.
You will operate as the control tower behind a fast-moving GTM organization, ensuring the CRO can focus on the highest-impact work while the office environment supports the team operating within it.
You’ll manage complex calendars, travel, and communications while also helping ensure the NYC office runs smoothly, feels welcoming, and reflects the standards of a high-performing team.
You’ll work across two very different operational surfaces:
• Leadership operations
• Workplace experience
This role is best suited for someone who thrives in fast-moving environments, anticipates needs before they surface, and takes pride in making complex systems run smoothly.

Requirements

• Operator Mindset
• You don’t just manage tasks — you manage systems.
• High Agency
• You notice problems and solve them without waiting for direction.
• Calm Under Pressure
• You can handle constant change without losing control.
• Detail Oriented
• You notice small things others miss and close loops quickly.
• Strong Judgment
• You know when to escalate, when to solve independently, and when to protect leadership time.
• Hospitality Mindset
• You take pride in environments where people feel welcomed and supported.
• AI Curious
• You enjoy experimenting with tools that improve efficiency and productivity.

Responsibilities

• Calendar Management
• Manage a high-volume, constantly shifting calendar
• Reprioritize proactively based on business impact
• Protect focus time while ensuring critical meetings happen
• Travel & Logistics
• Coordinate domestic and international travel
• Build efficient itineraries and manage end-to-end logistics
• Inbox & Communication Management
• Triage communications and draft responses when appropriate
• Maintain a high bar for clarity and tone
• Meeting Preparation
• Coordinate agendas, materials, and logistics
• Ensure meetings are prepared and productive
• Track follow-ups and close loops
• Gatekeeping & Prioritization
• Act as a thoughtful filter for incoming requests
• Help ensure leadership attention stays on the highest-impact work
• Personal & Life Coordination
• Maintain awareness of both professional and personal calendars
• Track important commitments and events
• Protect pre-agreed personal and family time
• Coordinate reservations, services, and light personal logistics when needed
• Office Operations
• Coordinate office supplies, vendors, and daily logistics
• Support onboarding logistics for new hires
• Manage access, equipment setup, and basic workplace infrastructure
• Hospitality & Environment
• Maintain a stocked kitchen with snacks, drinks, coffee, and fruit
• Coordinate lunch programs and office deliveries
• Greet visitors and ensure guests feel welcomed
• Help organize team lunches and occasional office gatherings
• Drafting communications or meeting summaries
• Automating repetitive operational tasks
• Streamlining scheduling, travel planning, or documentation
• Identifying new tools or workflows that reduce friction

Benefits

• equity
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed