Executive Assistant, Operations & Projects (C Suite)

The Michaels Organization•Camden, NJ

8h•$105,000 - $120,000

About The Position

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Executive Assistant, Operations & Projects provides strategic, operational, and administrative support to senior leadership while independently managing cross-functional projects and initiatives. This role goes beyond traditional EA responsibilities and requires strong project management capabilities, business acumen, and hands-on experience leveraging AI tools to improve efficiency, decision-making, and execution. The ideal candidate is highly organized, proactive, discreet, and comfortable operating in a fast-paced, evolving environment while acting as a trusted partner to leadership.

Requirements

5+ years of experience as an Executive Assistant, Project Manager, Chief of Staff–type role
Experience supporting C-suite or senior executives
Familiarity with project management methodologies and tools (e.g., Asana, Monday.com, Smartsheet, Jira, or similar)
Experience with workflow automation, data analysis, or AI-assisted reporting
Demonstrated experience managing projects with multiple stakeholders and competing priorities
Hands-on experience using AI tools in a professional setting to enhance efficiency and outcomes
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication skills
High level of professionalism, discretion, and judgment

Responsibilities

Serve as a trusted partner to the executive(s), managing complex calendars, meetings, travel, and communications
Prepare agendas, presentations, briefing materials, reports, and executive-level correspondence
Anticipate executive needs and proactively resolve issues before they arise
Act as a liaison between the executive and internal/external stakeholders
Handle sensitive and confidential information with discretion and sound judgment
Lead and manage cross-functional projects from intake through completion, including timelines, milestones, risks, and deliverables
Coordinate with internal and external partners to ensure alignment and execution
Track progress, dependencies, and action items; follow up to ensure accountability
Develop project plans, dashboards, and status updates for leadership
Support change management and process improvement initiatives
Leverage AI tools (e.g., ChatGPT, Copilot, EliseAI, workflow automation tools) to improve productivity, documentation, analysis, and decision support
Use AI to draft communications, summarize meetings, create presentations, analyze data, and streamline recurring processes
Identify opportunities to automate workflows, reduce manual work, and improve operational efficiency
Partner with leaders to pilot and scale AI-enabled solutions across administrative and business processes
Maintain awareness of emerging AI tools and best practices relevant to executive support and project management
Create and maintain systems for tracking priorities, decisions, and follow-ups
Support budgeting, forecasting, and vendor coordination as needed
Assist with planning offsites, leadership meetings, and strategic initiatives
Ensure deadlines are met and commitments are fulfilled