About The Position

Our client, a well-funded stealth software startup in the customer operations space, is seeking an Executive Assistant/Office Manager to join their scaling team. This is a high-impact role supporting the company's co-founders while also shaping the in-office experience for employees, customers, investors, and candidates. The ideal candidate combines exceptional organization with a hospitality-first mindset and takes pride in creating thoughtful, seamless experiences for everyone they interact with. You'll have the opportunity to become the operational heartbeat of the office, partner directly with the founders, and build out the administrative & operational function as they grow!

Requirements

  • 2+ years of experience as an Executive Assistant
  • Previous experience supporting founders in tech highly preferred
  • Genuine passion for hospitality and service
  • Outstanding organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Proven ability to manage competing priorities with attention to detail
  • Demonstrated professionalism and discretion when handling sensitive information
  • Self-starter who operates with a strong sense of ownership and accountability

Nice To Haves

  • Experience working in high-end & luxury hospitality a plus!

Responsibilities

  • Partner closely with the founders to manage calendars, scheduling, and inbox workflows
  • Prioritize communications, coordinate meetings, and help protect executive time
  • Draft correspondence and manage follow-up actions as needed
  • Provide seamless support during travel, fundraising activities, and other high-volume periods
  • Handle confidential information with professionalism and discretion
  • Manage executive travel logistics, including accommodations, transportation, reservations, and itineraries
  • Coordinate complex schedules and ensure smooth execution of travel plans
  • Anticipate needs and proactively address logistical challenges
  • Oversee the day-to-day operation of a growing San Francisco office
  • Manage vendor relationships
  • Maintain office systems, purchasing processes, and access management
  • Serve as the primary point of contact for office-related requests and needs
  • Organize team lunches, celebrations, happy hours, and recurring cultural initiatives
  • Create engaging in-office experiences that encourage collaboration and connection
  • Help establish traditions and rituals that strengthen company culture as the team scales
  • Welcome candidates, customers, investors, and other visitors
  • Ensure every guest interaction reflects professionalism, warmth, and attention to detail
  • Coordinate onsite visits and meetings from planning through execution
  • Lead logistics for customer dinners, investor events, candidate onsite experiences, company celebrations, and offsites
  • Coordinate vendors, reservations, venues, and event execution
  • Deliver high-quality experiences that reflect the company's brand and values
  • Handle a variety of ad hoc requests and operational projects
  • Anticipate needs and solve problems proactively
  • Support the founders and broader team with day-to-day logistics that keep the business running efficiently

Benefits

  • Base salary of $100k to $150k
  • Benefits
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