Executive Assistant IV

TD•Toronto, ON

7d•CA$85,000 - CA$105,000•Onsite

About The Position

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our Executive Assistants provide a broad range of organizational and general workplace support to executives within TD. If you're a committed and experienced administrative professional who can support executives and help maintain smooth business operations, we want you to join our team. As an Executive Assistant, you'll provide dedicated administrative support to a Senior Executive Team member along with a range of administrative or general workplace support to the broader team as assigned.

Requirements

Undergraduate degree preferred with over 6 years of relevant experience
Firm understanding of operational and business functions
Ability to think strategically and multitask while able to meet conflicting deadlines
Experience coordinating travel arrangements and comfortable managing frequent changes
Strong organizational skills to manage accountabilities while also able to manage leaders' administrative requirements
Proven track record as an executive assistant
Demonstrated leadership skills for mentoring junior colleagues
Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
Ability to collaborate with other Executive Assistants, in addition to internal and external partners and board member equivalents
Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment
Extensive knowledge of Windows and Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
Strong judgment skills to apply discretion when working with confidential information

Responsibilities

Own and maintain calendar management for dedicated leader; troubleshoot conflicts with creative solutions
Coordinate travel for leader, includes supporting travel delay re-scheduling for national and international travel arrangements, in addition to rescheduling meetings with internal/external parties
Process expenses for leader and ensure timely completion
Support leader to successfully deliver on enterprise-wide and board level commitments
Ensure prompt responses to other internal Senior Executive leaders and requests from Board Members
Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions
Maintain confidentiality: Access to leaders' emails to assist in complex decision making on their behalf, in addition to prioritizing or performing important administrative tasks
Apply appropriate due diligence to ensure accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities
Provide vacation/temporary coverage for colleagues, supporting additional leaders
Provide leadership and direction to junior Executive Assistant members
Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks
Provide support while ensuring quality service and professionalism at every interaction
Participate fully as a member of the team and contribute to a positive work environment