Executive Assistant II TDS (US)

TDNew York, NY
$85,000 - $100,000Onsite

About The Position

The Executive Assistant II TDS provides dedicated administrative support to executives and may also provide a broad range of administrative or general office support for a broader team. This role reports to a TDBG Senior Vice President (SVP) and performs multiple tasks of medium complexity, taking a broad perspective to identify and resolve issues that are atypical or infrequent. The role typically interacts with internal and external partners, focusing on day-to-day, weekly, and monthly processes, with some autonomy and discretion in decision-making within defined parameters. It may involve handling sensitive and confidential material, requiring discretion. Proficiency is gained through job-related training, with working knowledge of the business unit, operational functions, and relevant regulatory issues/requirements.

Requirements

  • Post-Secondary education
  • 3+ years of experience
  • Proficiency gained through job related training to perform a range of duties
  • Working level knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions

Responsibilities

  • Provides a high level of administrative support ensuring quality service and professionalism at every interaction.
  • Acts as the point of contact among executives, employees, clients and other external partners.
  • Manages information flow in a timely and accurate manner.
  • Maintains executives' schedules by planning and scheduling meetings, conferences, teleconferences, and travel.
  • Manages expenses and prepare weekly, monthly or quarterly reports.
  • Formats information for internal and external communication – memos, emails, presentations, reports.
  • Takes minutes during meetings.
  • Screens and directs phone calls and distributes correspondence.
  • Supports broader team may manage office supply inventory, equipment, and other processes as required.
  • Prioritizes and manages own workload to meet SLA requirements for service and productivity.
  • Consistently exercises discretion in managing correspondence.
  • Understands and applies operating policies and procedures.
  • Ensures documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations.
  • Escalates non-standard or high-risk activities as necessary.
  • Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency.
  • Ensures necessary due diligence to support the accuracy of all activities.
  • Is knowledgeable of and comply with Bank Code of Conduct.
  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest.
  • Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit.
  • Participates in personal performance management and development activities, including cross training within own team.
  • Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce.
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs
  • Mentoring programs
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