Executive Assistant, CPO

Wounded Warrior Project • Jacksonville, FL

1d • Hybrid

About The Position

The Wounded Warrior Project (WWP) Executive Assistant, CPO provides comprehensive administrative and executive support to the Chief Program Officer (CPO). This role manages complex calendars, schedules, and travel arrangements; coordinates a wide range of administrative tasks; and ensures the CPO’s time and priorities are aligned to achieve organizational and programmatic goals. By providing seamless administrative and operational support, this role enhances the CPO’s effectiveness and contributes to the overall success of the organization. As a member of the Program Integration Group, this role supports executive and board-level integration, enabling greater organizational and programmatic alignment to achieve the shared vision. This is accomplished by bringing systems, processes, and teams together through collaboration, prioritization, scheduling, long-range planning, and preparation for engagements and initiatives.

Requirements

• Five years of experience in an administrative support role.
• Five years of experience supporting C-Suite executives.
• Bachelor’s degree in communications, marketing, business, English, or a related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.
• Valid state-issued driver’s license.
• Exceptional interpersonal skills, with a demonstrated ability to develop and maintain professional relationships and interact effectively with diverse individuals to build successful working relationships.
• Ability to maintain confidentiality of sensitive information and to handle delicate matters with diplomacy, empathy, and discretion.
• Exceptional written and verbal communication skills.
• Strong organizational and time management skills, with the ability to respond to changing priorities, complete assignments, and meet deadlines in a fast-paced, demanding working environment.
• Strong project management skills, with the ability to efficiently manage multiple projects while maintaining high attention to detail across day-to-day activities.
• Ability to manage requests from multiple stakeholders and respond in a tactful, professional, and respectful manner.
• Sound judgment and strong reasoning abilities.
• High level of proficiency using Microsoft Office software (Word, Outlook, PowerPoint, Excel).
• Resourceful, well-organized, dependable, and efficient.
• High energy level, self-starter, and willing to take initiative.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

Nice To Haves

• Three years of experience working in a nonprofit organization.

Responsibilities

• Coordinate complex schedules by managing calendar activities to effectively align the CPO’s time with organizational priorities.
• Handle a wide range of administrative and support tasks, independently initiating and implementing processes to manage projects, information, and people.
• Maintain a forward-looking calendar of key organizational milestones, ensuring the CPO is prepared in advance for major decisions and deadlines.
• Coordinate all aspects of CPO travel, including itineraries, transportation, accommodations, and expense reporting/reimbursement.
• Serve as a strategic thought partner with the Executive Integration Group and Program Integration Group, ensuring the CPO remains organized, informed, prepared, and focused on top priorities.
• Act as a collaborative partner to the CPO and function as a point of contact and liaison with the senior leader team, executive administrative team, teammates, and external partners/constituents.
• Arrange internal and external meetings by coordinating calendars, booking rooms, preparing agendas, managing technology needs, and preparing and distributing meeting materials and notes.
• Conduct research and information gathering on behalf of the CPO, preparing agendas, summaries, and reports.
• Develop and maintain positive, strategic relationships at all levels of the organization.
• Exercise discretion, judgment, and organizational knowledge to facilitate the CPO’s activities and maintain confidentiality.
• Monitor and triage incoming emails, calls, and messages, responding on behalf of the CPO when appropriate.
• Collaborate with key internal and external stakeholders to support long-range organizational calendar planning.
• Manage office support tasks, including ordering supplies and maintaining subscriptions/memberships.
• Assist with the coordination of the annual programmatic budget.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Benefits

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Executive