Executive Assistant and Credentialing Specialist- Sycuan Health Center

Syucan•El Cajon, CA

About The Position

Sycuan Health Center is seeking a highly organized, proactive, and detail-oriented Executive Assistant & Credentialing Specialist to support our Executive Director, providers, and clinical leadership team. This position is critical in ensuring seamless administrative operations, effective coordination with Tribal leadership and external partners, and compliance with credentialing standards for healthcare providers. This role serves as the primary point of contact for executive-level scheduling and meetings, while also overseeing provider credentialing processes to ensure regulatory compliance and organizational excellence. Job Purpose: On a day-to-day basis, provide administrative support to the Sycuan Health Center department directors, providers and staff. Also serves as the executive director’s primary point of contact for coordination of meetings with tribal officials, committees and organizations including community-based organizations and Federal agencies (e.g. Indian Health Service).

Requirements

Associate’s Degree in Business Administration or equivalent experience or 5 years of office administration experience
Ability to communicate and interact effectively with clients, vendors and employees
Ability to prioritize and perform multiple tasks
Ability to complete tasks, forms and documents quickly and accurately
Ability to maintain filing systems
Working knowledge of office management systems and procedures
Working knowledge of MS Word Office Suite applications
Ability to understand and follow oral and written instructions
Ability to maintain confidentiality
Ability to perform simple mathematical calculations
Ability to work independently and make sound judgments
Excellent English written and oral communication skills
Excellent organizational skills
Ability to proofread and correct spelling, grammar, structure and punctuation errors
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to accept constructive criticism

Nice To Haves

Bachelor’s Degree in Business Administration or related field
High level healthcare administrative support experience
Experience working with Tribal communities
Multi-lingual

Responsibilities

Act as liaison between the SHC Executive Director (ED) and other departments/staff within the organization for all meetings on the ED’s calendar.
Identify, prepare and compile necessary materials ahead of time to ensure that the ED has appropriate information for meetings, reports, presentations, events and special project on the calendar.
Use the SHC agency-prescribed appointment setting methodology, inputs essential meeting information correctly with all required details for each and every calendar entry to provide an optimum schedule for the ED maximizing efficiency of his time.
Review, confirm, follow-up and adjust calendar entries proactively communicating any discrepancies to the ED and Tribal Health Liaison, Chairman and Committees.
Responsible for coordinating offices / workspace for new hires including phone, email, computers, conferencing accounts, accounts (if applicable).
Participate in the planning and implementation of agency direction, strategic planning, and policies and procedures of SHC.
Manages and attends all SHC meetings: Prepares presentations as directed by SHC leadership team, records and distributes meeting minutes, collaborates with SHC Leadership to schedule staff functions and other meetings.
Maintains and updates records for GSA vehicles, including keys, registration, vehicle maintenance, and gas cards.
Complete payroll management: Maintains employee time cards, initiates attendance sheets for corrections appropriately and timely, approves PTO per Clinic Leadership approvals.
Complete travel arrangements: Makes travel arrangements for SHC Leadership and appropriate staff, to include airfare, hotel reservations, shuttle or other transportation and meeting registrations.
Serves as the SHC liaison between Sycuan Human Resources department.
Assist in collaboration with Sycuan HR talent acquisition and recruitment process
Conduct SHC employee onboarding and help organize training & development initiatives after Sycuan HR orientation.
Interviews candidates; serves as part of the interview team for position finalists
Maintain accurate and well-ordered documentation on searches in process, candidates, interview schedules, and other executive recruiting activities.
Other duties as assigned
Maintains strict confidentiality of provider and organizational information.
Maintains credentialing and privileging is completed according to accreditation and funder standards.
Process applications for privileging and credentialing processes for each new and reappointment review of Licensed Independent Practitioners (LIP) and other CA State licensed required health care providers (OHCP).
Collects documents from LIPs and OHCPs or other relevant sources and performs primary source verifications as part of the Credentialing and Privileging process.
Updates detailed provider information in credentialing database and internal filing systems.
Ensures current and accurate data and applications for all providers.
Monitors status of initial privileging and credentialing as well as re-credentialing processes for all providers. Reports this frequently to pertinent team members.
Maintains knowledge of current requirements for credentialing providers.
Liaison with clients and support organization as needed to coordinate privileging processes.
Performs queries and searches with NPDB, OIG, DSPS, DEA and DOJ to maintain secure files for provider background verification.