Executive Assistant, Amazon Connect

Amazon • Seattle, WA

1d • Onsite

About The Position

Amazon Connect is one of the fastest-growing services in the history of AWS and
a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud
contact center delivers a rapid pace of innovation that enables companies to
unlock bar-raising experiences for customers and agents at lower cost.

We're looking for a detail-oriented, proactive Executive Assistant I to join our
collaborative team in Seattle. In this role, you'll provide essential
administrative and operational support to senior leaders, helping them stay
organized, prepared, and focused on their highest-priority work. This role is
based in Seattle, WA and requires five (5) days per week in office, with
occasional travel for off-sites or trainings.

If you thrive in fast-moving environments and take pride in making leaders more
effective, we'd love to meet you.

At Amazon Connect, you'll be part of a team that moves fast, thinks big, and
holds a high bar for everything we do. You'll have the opportunity to work
alongside talented leaders, build lasting mechanisms, and make a real impact on
how our organization operates.

Requirements

• 3+ years of senior level leadership support, or 1+ years of Amazon experience
• Experience with Microsoft Office products and applications
• Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel
• Experience with executive level calendar management
• High school or equivalent diploma

Nice To Haves

• Bachelor's degree
• Experience in a fast-paced, high-tech company
• Experience managing multiple calendars
• Experience at Amazon

Responsibilities

• Manage complex calendars, including scheduling meetings, resolving conflicts, and prioritizing requests based on leader needs
• Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and itineraries
• Process expense reports accurately and in a timely manner
• Prepare and organize meeting materials, agendas, and follow-up notes
• Support onboarding logistics for new team members and assist with team events and offsites
• Handle a high volume of administrative tasks with accuracy, discretion, and a positive attitude
• Communicate professionally with internal and external stakeholders on behalf of the team
• Identify opportunities to improve administrative processes and proactively flag issues before they escalate

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED