Executive Administrative Assistant - Payments Merchant and Institutional

U.S. Bank • Charlotte, NC

3d

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Requirements

• High school diploma or equivalent
• Typically five or more years of experience in administrative and support staff activities

Nice To Haves

• Well-developed reading, writing and mathematical skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Demonstrated administrative and clerical skills
• Ability to identify and resolve exceptions and to interpret data
• Effective verbal and written communication and grammatical skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Responsibilities

• Serve as a primary liaison for multiple executives, managing priorities, communications, and daily operational flow
• Anticipate leadership needs and proactively resolve scheduling, conflicts, and execution barriers
• Prepare executives for internal and external engagements, including briefing materials, talking points, and follow-ups
• Own complex, high-volume calendar management across multiple leaders with competing priorities
• Coordinate and manage executive meetings, including leadership forums, offsites, and enterprise-wide sessions
• Drive meeting effectiveness through agenda development, material preparation, and action tracking
• Draft and manage executive communications, ensuring clarity, consistency, and alignment with leadership messaging
• Act as a central coordination point for cross-functional teams, business partners, and external stakeholders
• Manage follow-ups and ensure accountability on key deliverables and commitments
• Support execution of business rhythms including reporting, leadership updates, and planning cycles
• Manage logistics for events, travel, offsites, and key leadership initiatives
• Track and manage operational processes such as expense reporting, approvals, and organizational updates
• Assist in preparation of executive reports, presentations, and business reviews
• Monitor and track key initiatives, ensuring timely progress and escalation where appropriate
• Maintain organizational artifacts such as org charts, contact lists, and leadership materials

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED